Field Service Technician

Our client is looking for a Field Service Technician for a 2-month contract in Atlanta, GA 30301.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 months

Required Skills & Experience

• 2-5 years of experience and in-depth knowledge of installing, configuring, and troubleshooting various POS hardware and software platforms.
• Strong understanding of local area networks (LANs), including components like switches, routers, and access points, as well as troubleshooting network connection errors.
• Proficiency in testing, diagnosing, and repairing technical equipment and software to identify and resolve issues.
• Familiarity with industry standards and protocols for payment processing systems.
• Experience with peripherals such as barcode scanners, receipt printers, and other associated equipment.
• Ability to perform low-voltage cable pulling and termination for system installations.
• Knowledge of relevant security standards to protect customer and business data.
• Competency with diagnostic utilities and other tools used for problem-solving.
• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
• Active driver's license.
• Ability to clearly explain technical concepts to non-technical users, provide updates during installations, and coordinate with vendors and clients.
• Strong analytical and troubleshooting skills to quickly resolve technical issues and minimize business downtime.
• A customer-focused approach to ensure positive interactions and successful technical rollouts.
• Meticulousness in installations and troubleshooting to prevent errors and disruptions.
• Capacity to work in a fast-paced environment and manage multiple tasks simultaneously.
• Understanding of project timelines and the ability to work within budget and schedule constraints.

What You Will Be Doing

• Install, configure, and troubleshoot POS hardware and software, including networking, payment processing, and peripheral devices like scanners and printers.
• Key technical skills involve understanding various POS platforms (e.g., Oracle MICROS, NCR, Square), performing hardware and software diagnostics, troubleshooting network connections, and installing/repairing systems.
• Essential soft skills include strong communication for training and client interaction, problem-solving for quick issue resolution, customer service, and attention to detail to ensure smooth operations and minimal business disruption.