Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 1 Month(s)
Skills
Artificial Intelligence
Cloud Computing
Customer Experience
Customer Facing
Customer Relationship Management (CRM)
Job Details
We are looking for Genesys Cloud Engineer for our client in Miami, FL
Job Title: Genesys Cloud Engineer
Job Type: Contract
Job Description:
- Expertise in Genesys Cloud CX.
- IVA/Conversational AI, GenAI agent assist, and speech/text analytics.
- CRM/ITSM integration, WEM/WFO, and automation experience.
- Strong client-facing and oral leadership skills.
- MS Copilot Studio (Contact Center AI) experience for IVA/Agent Assist and conversational AI orchestration.
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