Network Infrastructure Technical Site Lead

Job Number: R0221211

Network Infrastructure Technical Site Lead
Key Role:

Manage network and infrastructure operations for a large-scale campus environment. Oversee the day-to-day operations of our IT infrastructure while providing strategic leadership for field service operations and 24 / 7 network support. Lead and manage the operations of an enterprise-level IT environment, including wired and wireless network infrastructure. Oversee field service representative teams and coordinate on-site technical support activities. Ensure optimal performance and availability of campus-level network systems. Support a 24 / 7 operations team with escalation procedures and incident response. Provide technical expertise and guidance for complex network infrastructure projects. Lead troubleshooting efforts for critical network issues and outages. Collaborate with cross-functional teams to implement network improvements and expansions. Maintain documentation of network configurations, procedures, and best practices. Interface with vendor partners and manage relationships with equipment suppliers. Evaluate new technologies and make recommendations for infrastructure improvements. Coordinate maintenance windows and system updates across the network environment.

Basic Qualifications:

• Experience managing field service teams and coordinating on-site support
• Experience with incident management and escalation procedures
• Experience in enterprise or campus-level network operations
• Experience with ITSM platforms such as ServiceNow
• Experience with Cisco, Juniper, Aruba, Dell, and HPE networking components
• Knowledge of Cisco Catalyst switching platforms and asso cia ted Sof tware Defined Networking ( SDN ) and WAN technologies
• Ability to support 24 / 7 operations in a mission-critical environment
• Ability to obtain a Secret clearance
• HS diploma or GED
• DoD 8570 IAT Level II or higher Certification

Additional Qualifications:

• 5+ years of experience in network operations or infrastructure management
• Experience with network automation and orchestration tools
• Knowledge of ITIL frameworks and best practices
• Ability to work under pressure and manage multiple priorities
• Ability to support after-hours operations and emergency response
• Possession of excellent leadership and team management skills
• Possession of excellent analytical and problem-solving skills
• Possession of excellent communication skills, for technical and non-technical audiences
• Bachelor's degree in IT, CS, or a related field
• Networking Industry Certifications such as CCNP, JNCIP, and Aruba Certifications

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information .

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.