Telecom Engineer

Location: Washington, DC (Hybrid, 3 Days Onsite)

Duration: 6 Months +

Locals Highly Preferred

Preferred Transportation Exp.

Telecom Engineer - 1 positions 

Position Description:
Position requires extensive knowledge of the telecommunication industry, network
architectures, engineering and deployment support for Vendor provided transport services
and integration into the Customer data network, strategic industry analysis, billing audits,
and new technology assessments.
This job category will have three levels: entry, mid-level, and Senior. Based on the interview
results, Customer will determine which category a candidate will be assigned.

Responsibilities:
Evaluating the existing operations support communications system Evaluating
technological alternatives
Engineering design and implementation of OUeror communications interfaces
Recommending a proposed technology platform and architecture
Tier 3 Customer support
Specifying and evaluating service provider network options and cost modeling. Discovery,
design, and engineering of unique service capabilities that address Customer’s
requirement for advance service functionality and cost eUiciencies.
Remediate billing discrepancies and back credit obligations of the Carriers with respect to
procured services.
Track service implementations and delivery options.
Broker vendor meetings to ensure service compliance and requirements adherence.
Interface with Service provider sales channels and product management entities to ensure
optimal support and service opportunities.
High-level knowledge of multi-Carrier service architectures, product and service pricing,
and back-end operation support systems.
Developing a project management plan identifying all tasks and resource estimates
Developing Voice integration fail-over test plans and results.
Detailed process flows on data interfaces and application updates.
Developing a Risk management plan identifying all barriers to a successful deployment of
the system and recommendations to Customer on best approaches to mitigate the risks.
Detailed voice engineering design documents, including network and data components
with interface, designs and configurations and an installation cost estimate associated
with ongoing management and maintenance of the system

Qualifications:
Specific technical skills required or desired for this position include:
Must have experience designing and implementing IP telephony systems.
Understanding of network infrastructure and protocols (proprietary, IMS, and IP), and latest
LAN/WAN/VoIP protocols (MPLS, BGP, SIP), as well as latest-generation routers,
telecommunications switches, telecommunication services, and other ancillary
equipment applicable to the planned voice/data telecommunications environment is
preferred.
Exceptional written skills, including the ability to author client communications, expository
project documents (e.g., Statements of Work), and strategic analyses.
Exceptional public speaking and presentation skills.
Strong client skills with the demonstrated ability to communicate eUectively throughout all
levels of an organization.
First-hand experience developing and providing training and Customer support for VoIP
system Implementations.
Project management experience in a client service environment.
Proficiency in formal project management methods, including internal documentation and
external Communications.
Demonstrated ability to accurately project timing and associated costs across a range of
project types, scale, and complexity.
Recent verifiable experience designing, developing, and implementing Communications
networks for public transit industry applications.
Minimum 15 years of voice/data network engineering, business, and architecture Minimum
10 years of project management experience
Master's degree in Telecommunications preferred. Demonstrated ability to perform the
duties mentioned above.
Demonstrated experience performing billing audits and developing management summary
reports of finds and recommendations.