Overview
Remote
Contract - W2
Skills
Product Strategy
Quantitative Research
Usability
Personas
Business-to-business
Workflow
Optimization
Human-computer Interaction
HCI
Analytics
Google Analytics (GA4)
MIRO
Ideation
Research
Marketing
Brand
Attention To Detail
User Experience
Job Details
- Leads discovery activities to understand users, define audience segments, and map end-to-end customer journeys that inform product strategy.
- Conducts qualitative and quantitative research (interviews, usability sessions, behavioral studies) to surface user needs, pain points, and opportunity areas.
- Translates research findings into actionable artifacts such as personas, journey maps, workflow diagrams, and experience recommendations.
- Evaluates existing digital products-especially B2B applications-to identify UX gaps, workflow friction, and optimization opportunities.
- Applies Human-Computer Interaction (HCI) principles to ensure intuitive interaction patterns and user-centred design decisions.
- Leverages analytics and research tools (e.g., GA4, Hotjar, insight platforms) to validate assumptions, detect behavioral patterns, and support data-driven decisions.
- Uses collaborative design tools (Figma, Miro, etc.) to prototype concepts, facilitate workshops, and guide cross-functional teams through ideation and solutioning.
- Communicates research insights, concepts, and design rationale clearly to stakeholders to ensure shared alignment across discovery and delivery phases.
- Partners with marketing/brand teams to incorporate visual identity and brand expression into user experiences.
- Synthesizes complex data into clear experience frameworks, demonstrating creativity, strong organization, and attention to detail while staying current with UX industry practices.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.