Information Technology Specialist

Summary

These positions are located in the Bureau of the Comptroller and Global Financial Services, Chief Information Officer Directorate, Office of Technology Operations, Application Development Division (CGFS/CIO/TO/AD).

Duties

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• Provides technical expertise in evaluating the Department's resource management system requirements to establish project goals, objectives, and implementation milestones.
• Supports the development of contracts, budgets, strategic goals, objectives, and plans for SDM (Systems Development and Maintenance Division) programs, ensuring alignment with higher-level office directives.
• Makes decisions on approaches and methodologies amid uncertainties caused by evolving customer requirements and advancing technology.
• Evaluates Departmental IT resource systems for compliance with policies, standards, and procedures to ensure system integrity, efficiency, and effectiveness.

Requirements

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Conditions of employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Obtain/maintain eligibility to access Sensitive Compartmented Information
• Must be able to obtain and maintain a Top Secret security clearance.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: ;/li>

Qualifications

Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

1. Attention to Detail - ls thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

• Experience managing timelines, budgets, and progress for resource management projects.
• Experience consulting with internal and external stakeholders to determine resource requirements.
• Experience analyzing departmental business processes for inefficiencies related to information technology resources.

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

There is no substitute of education for specialized experience for the GS-13 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

• For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or
• If eligible, situational telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other BureaOffices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.