Business Analyst

Business Analyst

BCforward is currently seeking a highly motivated Business Analyst opportunity in Reston, VA!

Position Title: Business Analyst

Location: Reston, VA

Anticipated Start Date: 09/01

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ months contract + Renewable

Job Type: [FULL TIME (>=40 HRS WEEKLY) [CONTRACT], [Hybrid]

Pay Range: $55- $58/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:
Preferred Background
* Familiar with mortgage servicing and Loss Mitigation concepts
* Data Analysis / ability to query (highly analytical)
* Business rule definition
* Agile User story development
* Cross-functional team collaboration (business and technology)

More about the Role:
We are looking for a highly analytical and detail-oriented Mortgage Servicing Product Analyst to join our product team. This role is essential in bridging the gap between business needs and technical solutions, with a strong focus on mortgage servicing operations, regulatory compliance, and business rule definition. You will work closely with stakeholders to define and enhance servicing workflows, ensuring our platform meets evolving industry standards and customer expectations.

Key Responsibilities:
* Analyze and document current-state mortgage servicing processes and identify opportunities for improvement.
* Define and maintain detailed business rules and logic to support servicing operations and compliance.
* Interpret and apply servicing guidelines from agencies such as Fannie Mae, Freddie Mac, FHA, VA, and USDA.
* Collaborate with product managers, developers, and servicing teams to translate business needs into functional requirements and user stories.
* Conduct gap analyses and impact assessments for regulatory and policy changes.
* Support UAT and validate that product enhancements meet business and regulatory requirements.
* Monitor product performance and user feedback to drive continuous improvement.

Qualifications:
* Bachelor's degree in Business, Finance, Computer Science, or a related field.
* 2+ years of experience in mortgage servicing, product analysis, or a related role.
* Strong understanding of mortgage servicing guidelines (e.g., GSE, FHA, VA) and regulatory requirements.
* Experience defining and managing business rules in servicing systems or platforms.
* Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and product management tools (e.g., Jira, Confluence).
* Excellent communication, problem-solving, and organizational skills.

Preferred Qualifications:
* Experience with servicing platforms such as Black Knight MSP, Sagent, or LoanServ.
* Familiarity with Agile/Scrum methodologies.
* Product management or business analysis certification (e.g., CSPO

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our and . As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 243001 when responding to this ad.