Associate IT Engineering Systems Support Analyst (Remote)

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At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.

Job Description:

Parsons is looking for an amazingly talented Associate IT Engineering Systems Support Analyst with to join our team! In this role you will get to

undertakes regular technical support assignments to install and setup Engineering Systems (ES) software and hardware that meet project and end-user requirements.

What You'll Be Doing:

• Work as an ES team member completing ES support tasks under the direction of more senior team members.
• Provide general troubleshooting and system maintenance required for advanced workstations employed for CAD and engineering production.
• Address daily support requests from end users forwarded by the IS Service Desk. Refers complex issues, questions and problems to more senior ES team members.
• Apply knowledge of advanced workstations to troubleshoot hardware and configuration issues (graphic adaptors, driver configuration, etc).
• May participate in regular upgrades, modifications or enhancements to existing ES systems and with implementation of new ES systems.
• Install standard ES-related software traditionally or with the Parsons delivery system ( Appsetra ).
• Install and configures ES-related software applications to meet requirements established by a project.
• Assist other Parsons IT teams (e.g. desktop support team) with set up and support of Parsons ES delivery system (Appsetra ).
• Identify advanced issues, questions and problems and elevates those to ES Analyst or Senior Analyst.

What Required Skills You'll Bring:

• 2-year or 4-year degree in computer science, information technology, engineering or related technical discipline.
• Experience in both engineering and IT.
• Knowledge of advanced computer hardware, such as 2D and 3D workstations utilized for engineering and design operations and production.
• Familiar with standard systems and tools that provide ES problem resolution and tracking.
• Working knowledge of computer-aided engineering, tools and methodology.
• General knowledge of engineering and design applications such as AutoCAD, MicroStation, ProjectWise
• Ability to work effectively with end users and as a member of the ES team.
• Written and oral communication skills appropriate for the position, including the ability to speak well in basic professional situations.
• Ability to write basic documents (may include email or memos).
• Communicate with a limited group of individuals (employees and some managers) throughout the organization and may occasionally communicate with those outside of the organization (i.e. clients, vendors).

What Desired Skills You'll Bring:

• Progressive experience working in several of the following areas: engineering, design, architecture, engineering collaboration application systems (E.g., ProjectWise ).

Security Clearance Requirement:
None

This position is part of our Corporate team.

For over 80 years, Parsons Corporation, has shaped the future of the defense, intelligence, and critical infrastructure markets. Our employees work in a close-knit team environment to find new, innovative ways to deliver smart solutions that are used and valued by customers around the world. By combining unique technologies with deep domain expertise across cybersecurity, missile defense, space, connected infrastructure, transportation, smart cities, and more, we're providing tomorrow's solutions today.

Salary Range: $26.25 - $45.96

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!

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