Overview
Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
SERVICENOW
DISCOVERY LEAD
CMDB
Job Details
Title: ServiceNow Discovery lead
Location: Remote Role
Job Type: Contract
JOB DESCRIPTION:
ServiceNow Discovery lead will play a key role in developing and maintaining Discovery probes and patterns, troubleshooting discovery issues, managing MID servers, and collaborating with IT teams to ensure data accuracy.
Primary Responsibilities:
- Requirements Gathering: Collaborate with stakeholders to identify and document business needs and requirements related to ServiceNow CMDB implementations and enhancements.
- Tool Configuration: Configure, manage, and optimize ServiceNow Discovery probes, credentials, and patterns to discover and classify assets.
- CMDB Population: Ensure the accuracy and completeness of the Configuration Management Database (CMDB) by addressing anomalies and maintaining data integrity.
- MID Server Management: Plan and manage the capacity and performance of ServiceNow MID servers, which are crucial for discovery.
- Discovery Scheduling: Establish and maintain discovery schedules, ensuring they align with IT infrastructure and business needs
- Collaboration: Work closely with network engineers, application owners, and other IT teams to ensure accurate data and efficient processes.
- Troubleshooting: Troubleshoot and resolve discovery issues and failures, interpreting discovery logs and understanding CI relationships.
- Documentation: Create and maintain documentation, for all discovery work done.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.