IT Project Manager (dSME Program/Product)

Project Overview -

The IT Project Manager will oversee multiple initiatives within the dSME () Program/Product, which currently includes:

• Greenville Line 11, Combi 1/2, and PDS3
• dSME Ridgefield Deployment
• dSME Global Enhancements

This role ensures the effective planning, coordination, and execution of enterprise-level projects that align with the organization s digital transformation strategy, focusing on delivery excellence, governance, and continuous improvement.

Position Summary

The IT Project Manager is responsible for managing and delivering enterprise-level IT projects across the full project lifecycle. The position demands strong leadership, deep understanding of Agile and Waterfall methodologies, and experience driving complex, cross-functional initiatives.
The ideal candidate has a proven record of successfully delivering enterprise-scale IT projects balancing strategic vision, technical expertise, and stakeholder collaboration to achieve measurable outcomes.

Core Responsibilities

• Lead and manage the full lifecycle of dSME projects including scope, schedule, budget, risk, and quality.
• Develop detailed project plans, charters, and budgets, and secure capital funding approval through established processes.
• Facilitate Agile ceremoniessuch as daily stand-ups, sprint planning, retrospectives, and demos.
• Oversee resource allocationacross business, IT, and manufacturing functions.
• Manage vendor relationships, contracts, and performance to ensure project success.
• Proactively monitor project progress, identify risks, and implement mitigation strategies.
• Coordinate with stakeholders across departments to ensure seamless communication and alignment.
• Produce accurate status reports, dashboards, and project documentation for executive visibility.
• Enforce compliance with PMO governance, documentation standards, and regulatory requirements (e.g., FDA CSV).
• Drive continuous improvementby identifying opportunities to streamline processes and enhance delivery quality.

1. Project Management & Leadership (8+ Years)

• Over 5 years of experiencemanaging enterprise-level IT projects across ERP, CRM, MDM, EDW, and business transformation domains.
• Proven expertise in end-to-end project lifecycle management, from initiation and planning through execution and closure.
• Skilled in developing and managing multi-million-dollar budgets, performing cost control and variance analysis.
• Demonstrated ability to lead cross-functional teamsacross business, IT, and engineering disciplines.
• Strong background in scope definition, risk management, and project governanceframeworks (PMBOK / PRINCE2).

1. Agile / Scrum Methodologies (5+ Years)

• Hands-on experience implementing Agile frameworkssuch as Scrum, Kanban, and SAFe in large enterprise environments.
• Served as Scrum Masterfor multiple development teams, facilitating all Agile ceremonies and driving continuous improvement.
• Experienced in hybrid (Agile + Waterfall)delivery models across complex, multi-phase programs.
• Skilled in sprint forecasting, backlog prioritization, velocity tracking, and Agile KPI management.
• Expertise in tools such as Jira, Azure DevOps, and Rallyfor Agile project execution.

1. Technical & Business Systems Integration (5+ Years)

• Over 5 yearsof experience managing projects involving ERP, CRM, EDW, MDM, and eBusiness systems.
• Strong understanding of system integration, data migration, and application modernizationacross on-prem and cloud environments.
• Hands-on familiarity with SAP, Oracle Cloud, Salesforce, and Microsoft Dynamics 365platforms.
• Experience leading cloud adoption and infrastructure modernization initiativesusing AWS, Azure, and Google Cloud Platform.
• Proficient in leveraging ETL (Informatica, SSIS)and data visualization (Power BI, Tableau) for business intelligence and analytics-driven reporting.

1. Process Optimization & Quality (5+ Years)

• Applied Lean Six Sigmaprinciples to improve efficiency and eliminate process bottlenecks within IT and business workflows.
• Experienced in delivering projects in regulated environments, ensuring compliance with FDA Computer Systems Validation (CSV)and quality standards.
• Led process mapping, KPI tracking, and post-implementation reviewsto drive operational excellence.
• Skilled in conducting CAPA, FMEA, and root cause analysisto identify risks and corrective actions.
• Proven success in implementing continuous improvement frameworkswithin PMO governance.

1. Tools & Methodologies (5+ Years)

• Project Management Tools:MS Project, Smartsheet, Clarity PPM, and MS Planner.
• Collaboration Platforms:Confluence, SharePoint, MS Teams, Slack, Miro.
• Analytical Tools:Advanced MS Excel (pivot tables, macros, formulas) and Power BI for executive dashboards.
• Documentation Tools:Visio, Lucidchart for workflow design, process flow diagrams, and dependency mapping.
• Reporting Artifacts:RAID logs, RACI matrices, risk registers, and stakeholder communication plans.

1. Vendor, Stakeholder & Change Management (5+ Years)

• Extensive experience managing vendor relationshipsand third-party delivery partners to ensure contractual and SLA compliance.
• Strong expertise in stakeholder engagement, building consensus across business, IT, and executive levels.
• Skilled in change control processes, ensuring project scope stability and alignment with evolving business needs.
• Managed organizational change initiativeswith measurable improvements in adoption and end-user satisfaction.
• Experienced in executive communication, including steering committee presentations and sponsor reporting.

1. Communication, Leadership & Collaboration (5+ Years)

• Excellent ability to translate complex technical details into business-friendly languagefor diverse audiences.
• Proven team leadership, coaching, and mentoringcapabilities to develop high-performing project teams.
• Experienced in facilitating cross-departmental collaborationto resolve conflicts and align objectives.
• Strong presentation, negotiation, and interpersonal skills with focus on influence and stakeholder satisfaction.
• Demonstrated success in leading matrixed, global teamswith clear accountability and communication structures.

Required Qualifications

• Bachelor s degreein Computer Science, Information Systems, Business, or related field.
• 8+ yearsof enterprise IT project management experience.
• Demonstrated expertise in both Agileand Waterfall project delivery methodologies.
• Strong proficiency in MS Project, Excel, Power BI, and Visio.
• Excellent planning, communication, and stakeholder management skills.

Preferred Qualifications

• PMPand/or CSM certification.
• Experience with Lean Manufacturing, Six Sigma, or FDA CSVpractices.
• Previous experience managing M&A, integration, or digital transformation projects.
• Familiarity with dSME (Digital Smart Manufacturing Environment)systems or Industry 4.0 technologies.
• Exposure to multi-cloud platformsand data analytics ecosystems.