IT Systems and Services Designer

IT Systems and Services Designer

Information Technology, Rose Hill, Lincoln Center

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

• Fordham University offers a to its employees, which includes medical, dental, vision, life, and disability insurance.
• We offer tuition remission for employees and their dependents
• A generous employer match towards a 403(b) retirement plan.
• As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
• As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 4 personal days, 6 summer Fridays, and that include paid time off between Christmas and New year.
• University employees have access to the (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

Reporting to the VP/CIO, the IT Systems & Services Designer is responsible for the end-to-end design of IT systems and services.

This role focuses on the process of creating and enhancing the overall experience that users have when interacting with a product, system, or service. The Designer will have the opportunity to define how the product looks and feels, while collaborating closely with cross-functional partners to bring that vision to life.

This role also focuses on pushing the visual craft, polish, and consistency of our product UI to the next level, ensuring it resonates with our users and stands out, and bridges the gap between high-level business needs and technical implementation, translating requirements into detailed designs and specifications that can be built, tested, and deployed effectively.

This position may require occasional evening, weekend, or holiday hours.

Essential Functions

• Defines and executes long-term design strategy aligned with business objectives and drives design thinking methodology across the organization.
• Identifies opportunities for innovation and leads exploratory design initiatives.
• Establishes and evolves design standards and best practices and ensures consistent, high-quality design implementation.
• Owns end-to-end design process for major product initiatives.
• Creates comprehensive design systems that scale.
• Develops user flows, wireframes, and high-fidelity prototypes.
• Applies data analytics to inform design decisions.
• Leads design sprints and innovation workshops.
• Leads design reviews and provides constructive feedback.

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Additional Functions

• Fosters a culture of design excellence and innovation.
• Provides thought leadership, champions design thinking, and has a strong desire to create meaningful and relevant experiences.
• Explores emerging technologies and their design implications.
• Builds and maintains design team processes.

Required Qualifications: Education and Experience

• Bachelor s degree in design, Computer Science, or a relevant field.
• Minimum of 3 years of experience in systems and services design.

Required Qualifications: Knowledge and Skills

• Demonstrated in-depth abilities in user interface design.
• Experience leading Human-AI Interaction design strategy.
• Experience in design research, prototyping, and testing designs with customers.
• Demonstrated expertise in turning design research into tangible, actionable design outcomes.
• Effective communication and presentation of design rationales to stakeholders.
• A portfolio demonstrating solutions that represent the most user-centric intersection of content, business, technology, and design.
• Expert knowledge of mobile user-centered design principles, UX Design best practices, trends, and emerging conventions for iOS, Android, and Web.
• Proficiency in modern design tools (Figma, Sketch, Adobe Creative Suite, etc.)
• Understanding of WCAG accessibility standards and inclusive design practices.
• High degree of creativity and problem-solving.
• Strong conceptual, visual, and analytical skills.
• Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Preferred Qualifications

• Masters degree in design, Computer Science or relevant field.
• Relevant industry certifications.
• Strong collaboration, negotiation, and influencing skills to drive consensus on design decisions across multiple teams.
• Proven ability to analyze complex requirements and constraints and develop optimized, practical solutions.

Minimum Starting Salary: $80,000

Maximum Starting Salary: $100,000

Note: Salary is commensurate with qualifications, experience, and skills.

START DATE: ASAP

APPLY HERE:

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer Veterans/Disabled and other protected categories