Senior Product Owner

Summary:

The Client is seeking a Product Owner for Web Services to conduct and provide Product Owner responsibilities as defined by the Agile SCRUM process. This includes analysis, management, support, and other activities related to web capabilities and website/application development. Assist in developing standards, documentation/reports, processes, and analysis on technologies necessary for successful product/project execution. Review legacy products and research new technologies for potential replacement activities. Lastly, the Product Owner would support the development of management dashboards and metrics reports for tracking progress.

SPECIFIC RESPONSIBILITIES:

• Support product management activities related to web capabilities and website/application development of a high technical need.
• Perform website Product Management activities to include gathering customer requirements, providing solutions for implementation that may include a technical proof of concept - and supporting the process of delivering the customer's request.
• Analysis of product activities to include user needs, emerging technologies, industry applications and tools, and directorate processes.
• Support the management of project risks and quality assurance to include identifying and performing quality tests.
• Develop and maintain proper records and documentation for assigned products.
• Define and maintain product performance metrics, tracking, and reporting.
• Work effectively and collaboratively with Web Services colleagues on assigned projects.
• Follow House Product management standards, governance processes, and best practices.
• Maintain professional relationships with customers, management, colleagues, and deliver high-quality customer service.
• Work independently and employ self-management skills to organize and handle multiple priorities and learning curves.
• Research, analyze, and make recommendations on administrative, managerial, and
• procedural practices and other complex business problems. Analyze, evaluate, and integrate business processes and procedures.
• Ability to handle multiple competing and changing priorities for a wide range of tasks.
• Organization and attention to detail. Ability to adapt to differing management styles and deliver accurate and timely work.
• Create dashboards and metrics for the different Agile teams.
• Guide Agile teams to employ the Sprint methodology or the Kanban methodology as appropriate for Agile work processes; assist teams in employing the appropriate dashboards and harness the potential from each one of these.

MINIMUM QUALIFICATIONS

• Minimum of 4 years of experience as a Product Owner or Project Manager
• Experience working in an Agile environment as a Product Owner (or Project Manager)
• Ability to translate functional business requirements from customers and stakeholders into detailed tasks for Design and Development teams
• Stellar communication skills, both verbal and written
• Passion for collaboration and mentorship
• Ability to learn new technologies quickly
• Broad knowledge of key Web technologies, Content Management Systems, and User Experience best practices
• Knowledge of and ability to apply effective design principles and to communicate complex and detailed information to management
• Skilled in presenting product updates to a wide range of audiences and technical levels, from customers to senior management
• Skilled in creating visual presentations and writing user documentation
• Ability to research, analyze, and make recommendations for improvements on administrative, managerial, or procedural practices and other complex business problems
• Ability to analyze, evaluate, and integrate business processes and procedures

SPECIFIC QUALIFICATIONS

• The candidate should possess a well-rounded knowledge of product owner activities, web technologies, and web content management systems (CMSs).
• Ability to assess verbal and written communications from key stakeholders and customers and demonstrate excellent technical, verbal, and communication skills.
• Strong knowledge of Jira to create dashboards and other tools to assist in the management and tracking of work processes via tickets created.
• Ability to work with various project tools such as Excel, Word, PowerPoint, MS Project, and Visio (Service Now or BMC Remedy a plus).
• Ability to work with Web CMSs (experience with Drupal a plus) and collaborative/tracking systems.
• Possess excellent problem-solving and verbal/written communication skills.
• Maintain poise and professionalism in all customer and vendor communications (written and verbal).
• Adept at multitasking in a fast-paced, high-profile environment.
• Ability to evolve skill sets and quickly adapt to new technologies and priorities.
• Equally comfortable working on a project team as well as independently.
• Excellent organization, planning, prioritizing skills, and attention to detail.