Overview
Skills
Job Details
Location: Remote (Shift-based; Some on-site support in Buffalo, NY may be required)
Job Type: Full-time | Contract
Industry: Public Sector / Cybersecurity
Client: Niagara Frontier Transportation Authority (NFTA)
Job Description:
Join our Security Operations Center team to provide continuous monitoring, threat detection, and first-response support for a critical public infrastructure environment.
Key Responsibilities:
Monitor logs, alerts, and incidents across all IT systems, firewalls, and endpoints.
Provide Tier-1 and Tier-2 support for alerts from Trend Micro XDR, O365, and VPN.
Correlate events, triage incidents, and escalate per SLA-defined thresholds.
Maintain and search logs (6-year retention) for compliance and forensic investigations.
Qualifications:
3+ years in a SOC/NOC environment.
Familiarity with SIEM, EDR, and security alert management platforms.
Knowledge of security protocols, incident response, and monitoring tools.
Must be able to work rotating shifts (day/night/weekends).
Certifications: CompTIA Security+, GIAC, or equivalent preferred.