Oracle Fusion Functional Consultant - Service, OFSC & OIC

**Job Title:** Oracle Fusion Functional Consultant - Service, OFSC & OIC

**Location:** ATLANTA, GA

**Job Summary:**

We are seeking a highly motivated and experienced Oracle Fusion Functional Consultant with deep technical expertise in Oracle Field Service Cloud (OFSC) and Oracle Integration Cloud (OIC). This role is critical in bridging the gap between business requirements and technical solutions within the Oracle Cloud ecosystem, focusing primarily on Service and Field Service operations. The ideal candidate will be a hands-on problem solver capable of gathering requirements, designing robust solutions, configuring applications, building integrations, and driving projects to successful completion.

**Key Responsibilities:**

* Lead requirements gathering workshops with business stakeholders to understand and document complex business processes related to Service Management and Field Service operations.

* Analyze business needs and translate them into detailed functional and technical specifications for Oracle Fusion Service, Oracle Field Service Cloud (OFSC), and integrations via OIC.

* Design, configure, and implement end-to-end solutions leveraging Oracle Fusion Service modules (Service Requests, Work Orders, etc.) and OFSC (Routing, Mobility, Core Manage, Collaboration, etc.).

* Develop, test, deploy, and manage integrations between Oracle Fusion, OFSC, and other third-party systems using Oracle Integration Cloud (OIC), including REST/SOAP APIs, FBDI, and other integration patterns.

* Perform hands-on configuration within both Oracle Fusion (using Application Composer, Page Composer, Security Console, etc.) and OFSC (Configuration Screens, Filters, User Types, etc.).

* Develop proof-of-concepts (POCs) to demonstrate proposed solutions and validate technical feasibility.

* Create and maintain comprehensive documentation, including solution design documents, configuration workbooks, integration mappings, and test scripts.

* Lead unit testing, system integration testing (SIT), and support user acceptance testing (UAT).

* Troubleshoot complex functional and technical issues across Fusion Service, OFSC, and OIC, providing timely resolutions.

* Collaborate effectively with project managers, technical developers, business analysts, and client stakeholders.

* Provide post-implementation support, knowledge transfer, and end-user training as needed.

* Stay current with new features and functionalities in Oracle Fusion, OFSC, and OIC releases.

Role 2:

Job Title: Oracle Integration Cloud (OIC) Specialist - Fusion & Field Service

Location: Atlanta, GA [Specify if Hybrid or On-Site]

Job Summary:

We are seeking a highly skilled and experienced Oracle Integration Cloud (OIC) Specialist based in Atlanta, GA. The primary focus of this role is designing, developing, implementing, and managing robust integrations centered around Oracle Fusion Cloud Applications and Oracle Field Service Cloud (OFSC), leveraging the full capabilities of OIC. The ideal candidate possesses deep technical expertise in OIC, a strong understanding of Oracle Fusion and OFSC APIs/integration points, and a proven ability to translate complex business requirements into effective, scalable integration solutions. This is a hands-on role requiring the ability to architect solutions, resolve challenging technical issues, and ensure seamless data flow across the Oracle ecosystem and third-party applications.

Key Responsibilities:

• Lead the design, development, testing, deployment, and ongoing management of integrations using Oracle Integration Cloud (OIC).
• Serve as the subject matter expert for OIC, focusing on integrations involving Oracle Fusion Cloud (Service, SCM, Financials, etc.) and Oracle Field Service Cloud (OFSC).
• Develop complex integrations utilizing various OIC adapters (Fusion Apps, OFSC, REST, SOAP, File, DB, etc.), connections, lookups, mappings, and error handling frameworks.
• Implement diverse integration patterns including real-time APIs (REST/SOAP), scheduled orchestrations, file-based data integrations (FBDI), and event-driven integrations.
• Collaborate closely with functional consultants, business analysts, and stakeholders to understand integration requirements and data flows between systems.
• Translate functional requirements into detailed technical design specifications for OIC integrations.
• Architect scalable and maintainable integration solutions adhering to best practices for performance, security, and reliability.
• Perform hands-on development and configuration within OIC, including complex data mapping and transformations.
• Proactively identify, troubleshoot, and resolve complex technical challenges related to OIC integrations, data consistency, and performance bottlenecks.
• Develop and execute unit testing, support system integration testing (SIT), and assist with user acceptance testing (UAT) for integration components.

Role: 3

Job Title: Lead Oracle Field Service Cloud (OFSC) Plugin Developer

Location: Atlanta GA

Job Summary:

We are seeking an experienced and highly skilled Lead Oracle Field Service Cloud (OFSC) Plugin Developer to join our dynamic team. This role focuses on designing, developing, implementing, and maintaining custom plugins to extend and enhance the functionality of our Oracle Field Service Cloud platform. The ideal candidate is proficient in modern web technologies, possesses strong OFSC configuration knowledge, and has a deep understanding of developing both OFSC-hosted and externally hosted plugins. You will be responsible for leading plugin development efforts, ensuring secure, robust, and user-friendly solutions that operate effectively across various devices (iOS, Android, web), and leveraging modern development practices including CI/CD.

Key Responsibilities:

• Lead the design, architecture, and development of custom OFSC plugins (both OFSC-hosted using the Plugin Framework and externally hosted applications interacting via APIs).
• Develop high-quality, performant, and maintainable plugin code using core web technologies (HTML5, CSS3, JavaScript ES6+) and relevant frameworks (e.g., React, Angular, Vue.js, Oracle JET).
• Collaborate with functional consultants, business analysts, and stakeholders to gather requirements, understand business needs, and translate them into technical plugin specifications.
• Configure relevant aspects of OFSC (e.g., screen configurations, user types, properties) to support plugin functionality and deployment.
• Implement robust security measures within plugins, including handling authentication/authorization (e.g., OAuth 2.0 flows), managing CORS policies, and adhering to secure coding practices.
• Integrate plugins seamlessly with OFSC APIs and potentially other external systems or web services.
• Ensure plugins are designed and tested for optimal performance and user experience across desktop and mobile platforms (iOS, Android via OFSC mobile app).
• Develop unit tests, participate in integration testing, and support user acceptance testing (UAT) for plugins.
• Implement and manage CI/CD pipelines (e.g., using GitHub Actions) for automated testing, building, and deployment of plugins.
• Troubleshoot and debug complex issues related to plugin functionality, performance, or security.
• Establish and promote best practices for OFSC plugin development, code reviews, version control (Git), and deployment processes within the team.
• Mentor junior developers and provide technical guidance on OFSC plugin development.
• Create and maintain technical documentation for plugin designs, code, and deployment procedures.
• Stay current with OFSC platform updates, new API capabilities, plugin framework changes, and modern web development trends.

Required Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Minimum 7 years of professional web development experience.
• Minimum 3 years of hands-on experience specifically developing, deploying, and maintaining Oracle Field Service Cloud (OFSC) plugins.
• Proven experience developing both OFSC-hosted plugins (using the OFSC Plugin Framework/API) and externally hosted web applications that integrate with OFSC.
• Strong proficiency in core web technologies: HTML5, CSS3, JavaScript (ES6+).
• Experience with at least one modern JavaScript framework/library (e.g., React, Angular, Vue.js, Oracle JET (OJET)).
• Solid understanding and practical application of web security concepts, including OAuth 2.0, CORS, token management, and secure API consumption.
• Experience consuming RESTful APIs.
• Demonstrable experience with OFSC configuration related to plugin deployment and functionality (e.g., Button configuration, Screen configuration).
• Experience developing applications intended for use within mobile contexts (considering responsiveness and constraints of platforms like iOS/Android via the OFSC app).
• Proficiency with Node.js and package management using npm.
• Experience with build tools like Grunt or similar (e.g., Webpack, Gulp).
• Experience implementing and managing CI/CD pipelines, specifically using GitHub Actions or similar tools (e.g., Jenkins, Azure DevOps).