Overview
On Site
USD 30.00 - 35.00 per hour
Full Time
Skills
Organizational Skills
Microsoft
Technical Support
Microsoft Windows
Servers
Reliability Engineering
Mentorship
Management
Collaboration
Microsoft Operating Systems
Microsoft Windows Server
Microsoft Office
Microsoft Azure
Active Directory
Group Policy
VLAN
Routing
Network
Firewall
Switches
Cloud Computing
Problem Solving
Conflict Resolution
Attention To Detail
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for an IT Support Technician with strong organizational skills to join our team in Sacramento, California. In this Contract to Permanent position, you will be responsible for ensuring seamless operations across systems, networks, and cloud environments, primarily within a Microsoft-based infrastructure. This role emphasizes delivering exceptional user support while managing and troubleshooting advanced IT systems.
Responsibilities:
Deliver effective support for Windows servers, desktops, and cloud environments, ensuring optimal system performance.
Diagnose and resolve technical issues related to VLANs, routing, and network connectivity.
Act as a point of escalation for complex service requests and critical outages.
Monitor system alerts and execute appropriate response procedures to maintain system reliability.
Analyze system logs to identify and address underlying problems.
Support and maintain key applications, ensuring they meet user needs and performance standards.
Train and mentor less experienced team members, fostering growth and technical expertise.
Participate in after-hours support rotation to address urgent technical issues.
Manage Active Directory and Group Policies to maintain secure and efficient system access.
Collaborate with teams to implement and optimize firewall and network switch configurations.
Requirements
Proficiency in Windows Server and desktop environments.
Strong knowledge of Microsoft 365 and Azure platforms.
Experience with Active Directory and Group Policy management.
Familiarity with VLANs, routing, and network troubleshooting.
Understanding of firewall technologies and network switches.
Hands-on experience with cloud tools and technologies.
Ability to analyze system logs and resolve technical issues.
Excellent problem-solving skills and attention to detail.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an IT Support Technician with strong organizational skills to join our team in Sacramento, California. In this Contract to Permanent position, you will be responsible for ensuring seamless operations across systems, networks, and cloud environments, primarily within a Microsoft-based infrastructure. This role emphasizes delivering exceptional user support while managing and troubleshooting advanced IT systems.
Responsibilities:
Deliver effective support for Windows servers, desktops, and cloud environments, ensuring optimal system performance.
Diagnose and resolve technical issues related to VLANs, routing, and network connectivity.
Act as a point of escalation for complex service requests and critical outages.
Monitor system alerts and execute appropriate response procedures to maintain system reliability.
Analyze system logs to identify and address underlying problems.
Support and maintain key applications, ensuring they meet user needs and performance standards.
Train and mentor less experienced team members, fostering growth and technical expertise.
Participate in after-hours support rotation to address urgent technical issues.
Manage Active Directory and Group Policies to maintain secure and efficient system access.
Collaborate with teams to implement and optimize firewall and network switch configurations.
Requirements
Proficiency in Windows Server and desktop environments.
Strong knowledge of Microsoft 365 and Azure platforms.
Experience with Active Directory and Group Policy management.
Familiarity with VLANs, routing, and network troubleshooting.
Understanding of firewall technologies and network switches.
Hands-on experience with cloud tools and technologies.
Ability to analyze system logs and resolve technical issues.
Excellent problem-solving skills and attention to detail.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.