Application Production Support

Overview

Hybrid
$80,000 - $120,000
Full Time

Skills

Application Production support
AWS
Java
SQL

Job Details

Infosys is seeking for an Application Production Support Engineer for L2/L3 support team where you will interface with key stakeholders and apply your technical proficiency across various aspects of application support for our client using various Monitoring tools to perform fault analysis, failure avoidance and diagnosis and resolution for any impacting issues in a distributed environment. You will be working closely with development and engineering team to provide input on new functionality and system performance, capacity management, monitoring, and testing of infra upgrades and platform releases. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued

AWS, Java or C/C++, PL/SQL hands on exp on these skills.

Person should have exp on debugging code, L2 Support, at-least 4 years of L2 support exp.

Primarily looking for AWS and PL/SQL expertise.

Required Qualifications:

  • Candidate must be located within commuting distance of the Charlotte, NC, or willing to relocate. This position may require travel in the US
  • Hands on experience in Production support activities for a set of critical business applications.
  • Hands on experience in AWS services like Step functions, AWS Lambda \ Rest APIs \ Kafka.
  • Perform in-depth log analysis to identify and diagnose issues in production systems.
  • L2 support \ Troubleshooting issues in C++\Java based production application codes (via Visual Studio).
  • Experience in debugging issues in SQL / PostgreSQL / Oracle database systems.
  • Troubleshoot job failures in Control-M.
  • Utilize monitoring tools like Grafana, DataDog, Splunk, AppDynamics, CloudWatch etc.
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