Network Operations Technician (Temporary Position)

Overview

On Site
Full Time

Skills

Network Operations
Firmware
Management
Documentation
Collaboration
Testing
Information Technology
TCP/IP
Network
Computer Hardware
Routers
Firewall
Command-line Interface
Interfaces
Computer Networking
Attention To Detail
Communication
Organizational Skills
CompTIA
Network+
Cisco
Cisco Certifications
Virtual Private Network
Remote Access
Public Sector

Job Details

We are seeking a motivated and detail-oriented Entry-Level Network Technician to join our team for a large-scale hardware upgrade initiative. The successful candidate will assist in upgrading and deploying VPN hardware appliances across various sites, ensuring secure and consistent connectivity.

Responsibilities
  • Assist with the configuration, and deployment of VPN hardware devices at remote customer locations.
  • Perform firmware upgrades and apply configuration templates as directed.
  • Follow detailed upgrade procedures and documentation to ensure standardization across all deployments.
  • Troubleshoot connectivity issues during and after installations, escalating complex problems as needed.
  • Collaborate with the networking team to schedule upgrades and minimize downtime for end-users.
  • Maintain accurate records of hardware installations, configurations, and asset tracking.
  • Provide basic post-upgrade support and testing to confirm device functionality.

Qualifications
  • Associate degree in Information Technology, Computer Networking, or related field (or currently pursuing).
  • Basic understanding of networking concepts (TCP/IP, subnets, firewalls, VPNs).
  • Familiarity with network hardware such as routers, firewalls, or VPN appliances is a plus.
  • Comfortable using terminal/command-line interfaces and basic network diagnostic tools (e.g., ping, tracert).
  • Excellent attention to detail and ability to follow structured procedures.
  • Strong communication and organizational skills.
  • Entry-level certifications such as CompTIA Network+, Cisco CCNA, or similar is a plus.
  • Previous hands-on experience with VPN devices or remote access solutions is a plus.

As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location
Yarmouth, Maine

Travel
0-5%
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