Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Able to Provide Sponsorship
Skills
OTC
customer service
Job Details
Role: SAP OTC Lead Service (Work Orders & Parts)
Location: Newark, CA (Onsite)
Duration: Long Term
- Lead Service OTC on S/4HANA (S/4HANA Service / former CS + SD): service orders by job codes, parts lists, markups/charges, returns/RMA, and billing.
- Migrate work orders & part orders from Salesforce into SAP; fix data model, pricing conditions, and availability (ATP / parts distribution).
- Establish clean documentation: E2E flows from work order creation parts pick/ship billing FI postings; define exceptions and backorders.
- Partner with FI for rev-rec postings; ensure pricing/condition records reflect real-world markups/charges.
- Direct SI teams on config, outputs, IDoc/EDI, and monitoring/exception handling at scale.
- Profile: 15+ yrs SD/Service; deep service parts/after-sales experience; can lead workshops, write precise FS, and hold vendors accountable.
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