Sr Systems Engineer

Overview

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Responsibilities

• Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards. Evaluates and selects appropriate methods and tools in line with agreed policies and standards. Implements methods and tools at project and team level including selection and tailoring in line with agreed standards. Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements. Contributes to organizational policies, standards, and guidelines for methods and tools.
• Perform critical administrative tasks for the Google Cloud Platform including management of network perimeter, permissions and cloud resources used for sensitive clinical data scenarios
• Work closely with offshore infrastructure team to identify areas of improvement and drive enhancements
• Demonstrates creativity and takes initiative in problem solving. Resolves or facilitates resolution of complex problems for assigned program.

• Perform daily operational support activities across a large Azure virtual infrastructure platform

• Act as conduit and representative of the Cloud Infrastructure Team and provide escalation and resolution functions for senior management when necessary.
• Provide strong support for cost control and security enhancements to public Azure cloud infrastructure
• Provide exceptional customer service to CommonSpirit end users, Business Stakeholders and other members of CommonSpirit ITD.
• Perform daily production support activities for VMWare, Azure, AWS services.
• Participate in team on-call rotations.
• Perform patching and code deployments across all environments.
• Lead projects associated to the enhancement, upgrade/patching, or implementation of new or existing software solutions.
• Coordinate implementation and support efforts between Technology Infrastructure and other CommonSpirit ITD teams.
• Provide oversight and facilitation of the CommonSpirit IT change management process as it applies to the System Engineering team.
• Review, recommend and monitor the source code/versioning management function adhering to technical management guidelines.
• Provide technical leadership and ownership of issues across multiple disciplines and technologies.
• With oversight from the Principal System Engineer and Management, initiate and facilitates strategic planning activities (capacity planning, process improvement, maintenance, upgrade and end-of-life planning, roadmap development).
• Conduct performance tuning and troubleshooting.
• Design, implement and maintain a comprehensive monitoring and alerting process across all IT platforms.
• Identify automation opportunities and implement scripted solutions.
• Identify technical innovation and process improvement opportunities.
• Utilize standard tools and methodology to develop system and support performance metrics.
• Demonstrate potential leadership qualities through team motivation and technical training.
• Demonstrate comprehensive knowledge & expertise with CommonSpirit Health business processes and routines.
• Perform crisis management during high-severity operational incidents.
• Remote eligible.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

• BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
• Minimum of 5 years of professional experience in an IT technical or infrastructure field.
• General knowledge of Microsoft and UNIX operating systems required.
• Fundamental knowledge of networking and security technologies such as TCP/IP, DNS, firewalls, load balancing/proxies, authentication, single-sign on desired.
• Basic knowledge of storage networks and technologies desired.
• Basic knowledge of testing and quality assurance methodologies desired.
• Established understanding of Infrastructure and relative technologies.
• Qualified candidates will have extensive experience with Azure, Google Cloud Platform, Terraform experience is highly desired
• Experience with datacenter and MDF/IDF closet construction design (cabling, racks, power, cooling).
• 5-7 years of experience with vendor management.
• Proven abilities in problem management, process analysis and root cause analysis is required.
• 5+ years' experience with software packaging, security patching and deployment tools is required.
• 5+ years' experience with large complex distributed networking environments is required.
• 5+ years' experience with complex Active Directory structures including GPO and GPP Administration required
• 5+ years' of Advanced experience with PowerShell