Overview
On Site
90k - 100k
Full Time
Skills
Problem Solving
Conflict Resolution
Legal
Startups
Budget
Negotiations
NOC
Help Desk
Technical Support
System Administration
Network Support
Microsoft Operating Systems
Microsoft Windows Server
Computer Networking
Communication
Organized
Customer Facing
Account Management
Project Coordination
MSP
ConnectWise
Kaseya
Licensing Management
Business Development
Microsoft Office
Microsoft Windows
Licensing
IT Strategy
Documentation
Customer Engagement
Strategic Planning
Collaboration
Sales
Roadmaps
Insurance
SAP BASIS
Job Details
Are you a hands-on IT professional ready to pivot into a more strategic, client-facing role? This full-time Assistant vCIO position in Charlotte, NC is a fantastic opportunity to work with a top-tier MSP that services a dynamic and diverse client base. You'll support IT leaders and business owners by guiding them through technical roadmaps, vendor decisions, and overall IT strategy-while still keeping your technical skills sharp.
This is the ideal stepping-stone for a tech-savvy individual who enjoys problem-solving but also wants to grow into a business-minded, client-focused position. You'll work closely with senior vCIOs to help translate business needs into IT priorities for clients ranging from legal firms to non-profits to tech startups. The #1 feature of this role? Career trajectory. You'll gain exposure to budgeting, vendor negotiations, and strategic planning while learning how to operate like a virtual CIO. It's a great mix of tech, sales, and strategy-perfect for someone looking to break out of the NOC/helpdesk and grow into a trusted advisor role.
Required Skills & Experience
1-5 years in IT support, systems administration, or network support (MSP experience preferred)
Strong foundational knowledge of Microsoft 365, Windows Server, and basic networking
Excellent communication skills and a desire to work directly with clients
Organized, proactive, and comfortable discussing business outcomes-not just technical fixes
Desired Skills & Experience
Exposure to client-facing roles such as account management or project coordination
Experience with MSP tools (ConnectWise, Autotask, Kaseya, etc.)
Understanding of vendor and licensing management
Interest in sales, consulting, or business development within the IT space
What You Will Be Doing
Tech Breakdown
40% Microsoft 365 / Windows infrastructure
30% Vendor & licensing coordination
30% IT strategy, documentation, and client meetings
Daily Responsibilities
50% Client Interaction & Strategic Planning Support
30% Internal Collaboration with Tech & Sales Teams
20% Technical Review and Roadmap Development
The Offer
Performance-based bonus eligible
You will receive the following benefits:
Medical, Dental, and Vision Insurance
PTO + Paid Holidays
Certification Reimbursement and Career Pathing
401(k) with Match
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
This is the ideal stepping-stone for a tech-savvy individual who enjoys problem-solving but also wants to grow into a business-minded, client-focused position. You'll work closely with senior vCIOs to help translate business needs into IT priorities for clients ranging from legal firms to non-profits to tech startups. The #1 feature of this role? Career trajectory. You'll gain exposure to budgeting, vendor negotiations, and strategic planning while learning how to operate like a virtual CIO. It's a great mix of tech, sales, and strategy-perfect for someone looking to break out of the NOC/helpdesk and grow into a trusted advisor role.
Required Skills & Experience
1-5 years in IT support, systems administration, or network support (MSP experience preferred)
Strong foundational knowledge of Microsoft 365, Windows Server, and basic networking
Excellent communication skills and a desire to work directly with clients
Organized, proactive, and comfortable discussing business outcomes-not just technical fixes
Desired Skills & Experience
Exposure to client-facing roles such as account management or project coordination
Experience with MSP tools (ConnectWise, Autotask, Kaseya, etc.)
Understanding of vendor and licensing management
Interest in sales, consulting, or business development within the IT space
What You Will Be Doing
Tech Breakdown
40% Microsoft 365 / Windows infrastructure
30% Vendor & licensing coordination
30% IT strategy, documentation, and client meetings
Daily Responsibilities
50% Client Interaction & Strategic Planning Support
30% Internal Collaboration with Tech & Sales Teams
20% Technical Review and Roadmap Development
The Offer
Performance-based bonus eligible
You will receive the following benefits:
Medical, Dental, and Vision Insurance
PTO + Paid Holidays
Certification Reimbursement and Career Pathing
401(k) with Match
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.