ServiceNow-HRSD Platform Architect

12+ years of overall IT experience with 5+ years' experience in ServiceNow/Enterprise architecture.

Responsibilities:

• Deliver technical and architecture design elements of ServiceNow features and Integration services
• Work with engineering teams, stakeholders, to create technical solution designs
• Ensure technical quality and adherence of integration designs to Enterprise Architecture standards and product roadmap
• Identify, capture, and implement ServiceNow architecture pattern
• Drive resolution of technical debt, to reduce the ongoing cost of the IT services
• Providing communication of architecture design and decision making, enabling approval to proceed with designs
• Design solutions (products and services) to meet user needs and align with ServiceNow technical strategy and standards
• Support delivery teams, blending technical (development and architecture) and behaviour skills
• Scoping and deliver the requirements. Ensuring requirements are well documented
• Deliver tailored presentations and product demonstrations
• Undertake business related travel as required to meet customers, demonstrate solutions, strengthen sales and delivery progress

Skillset:
Experience in ServiceNow technical architecture covering:

• Experienced in HRSD implementation.
• Experienced in assessing Service management landscape including existing ServiceNow implementations, offering recommendations & improvements
• Experienced in JavaScript, HTML, CSS, and ServiceNow scripting languages
• Client side / Server-side scripts, UI policy, Data policy, Business rule, script include, Script action, UI action
• Flow designer and decision table
• Workflows, Rest and Soap based integration
• Transform map, Import set and Data sources
• Proven cross technology experience connecting ServiceNow to overall IT landscape
• 12+ years of overall IT experience with 5+ years' experience in ServiceNow/Enterprise architecture.
• Certification high preferred (CSA, CMA)

Soft skills:

• Good oral and written communication skills
• Proactively propose alternate solutions to the customer as and when needed
• Good organizational and personal skills to communicate with business stakeholders
• Self-driven, motivated and results orientated
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Good communication and stakeholder management