Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 month(s)
Skills
Customer Service
Windows OS
M365
Mobile Device Support
Apple Device Support
Onboarding
Shipping
ServiceNow
Intune
Software Installation
Troubleshooting
Team Processes
Knowledge Base
MECM
Active Directory
Tanium
Crowdstrike
Beyond Trust
Vendor Management
Internal Collaboration
Job Details
- Provides excellent customer service to both technical and non-technical customers.
- Utilizes knowledge and skills of Windows OS and M365 to support customers and work with internal teams.
- Images and provisions new equipment hardware and provides it to customers.
- Supports mobile devices and Apple devices.
- Uses strong organizational skills to track onboarding and shipping activities based on customer requests.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.