Desktop Support Technician

Overview

On Site
Up to $36.66
Contract - W2
Contract - 05 Month(s)
No Travel Required

Skills

Communication
Computer Hardware
Disk Imaging
Inventory
Issue Tracking
Laptop
Microsoft Office
Microsoft Outlook
Microsoft SCCM
Microsoft SCSM
Microsoft Windows
Software Troubleshooting
System Imaging
Web Applications

Job Details

Job Title: Desktop Support Technician Job ID: 25-09414 Location: Trenton, NJ Duration: 05 months of contract

Client Dept IT needs to upgrade all systems to Windows 11, to image devices, install software upgrades, set up automatic upgrades and troubleshoot. Also, will need to configure and rollout new dives to replace EOL equipment.

Responsibilities:
  • Hardware inventory management
  • Equipment imaging
  • Software installation
  • Windows 11 upgrades
  • Rollout equipment
  • User migration
  • Hardware/software troubleshooting and maintenance
  • Other duties as assigned by supervisor
  • Knowledge of PC/Laptop hardware, MFD (Client preferably), Windows 10/11 OS,Microsoft Office suite desktop applications, MS365 web applications, SCCMimaging technologies, communication skills.

Skill Matrix:
SkillRequired / DesiredAmountof Experience
Dell/Client PC hardware configuration and troubleshooting skillsRequired4Years
Windows 11 OS configuration and troubleshooting skillsRequired4Years
MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution)Required4Years
Knowledge of SCCM for computer imaging (for device configuration)Required4Years
Knowledge of SCSM for trouble ticket resolution and workflowsRequired4Years
Client multifunctional device familiarityRequired4Years

Compensation:

The hourly rate for this position is $36.66 per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].

Benefits:

Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.