Overview
Skills
Job Details
Position: Business Systems Analyst (BSA) + Quality Assurance (QA) Auto Finance Domain
Location: Plano, TX (Onsite)
Employment Type: Long Term W2 Contract)
Domain: Auto Finance / Auto Lending
About the Role
We are seeking an experienced Business Systems Analyst (BSA) with strong Quality Assurance (QA) expertise and hands-on Auto Finance industry experience. The ideal candidate will act as a bridge between business stakeholders and the technical team while ensuring end-to-end functional quality of auto lending products and platforms. This is a hybrid role requiring strong analytical, documentation, testing, and domain knowledge to support system enhancements, regulatory compliance, integrations, and operational workflows.
Key Responsibilities
Business Analysis Responsibilities
- Gather, analyze, and document business requirements, functional specifications, and process flows for auto finance systems.
- Collaborate with Product Owners, Operations, Underwriting, Funding, Servicing, and Compliance teams to translate business needs into system solutions.
- Work on auto lending lifecycle processes such as:
- Application Intake & Credit Decisioning
- Loan Origination & Funding
- Contract Management & Servicing
- Payment Processing & Collections
- Title & Insurance Management
- Perform gap analysis, impact assessment, and feasibility studies for system enhancements.
- Support development of BRDs, FRDs, user stories, acceptance criteria, and workflow diagrams.
- Assist in UAT planning, coordination, and stakeholder communication.
Quality Assurance Responsibilities
- Develop test strategies, test plans, test cases, and test scripts based on business requirements.
- Perform functional, regression, integration, and end-to-end testing for Auto Finance applications.
- Conduct data validation and testing across origination, servicing, and payment modules.
- Use QA tools and frameworks (e.g., Jira, Zephyr, TestRail, Postman, SQL, API testing tools).
- Track and manage defects, ensuring timely resolution by coordinating with engineering teams.
- Validate compliance with regulatory requirements such as TILA, ECOA, FCRA, GLBA, UDAAP, and auto lending state regulations.
Required Skills & Experience
- 5+ years of combined experience as a Business Analyst and/or QA Analyst.
- Auto Finance domain experience is mandatory (loan origination, underwriting, funding, servicing, collections, repossession, etc.).
- Strong experience with:
- Requirements gathering and documentation
- User stories, acceptance criteria, and process mapping
- Manual testing and QA lifecycle
- SQL queries for data validation
- API testing (Postman, Swagger)
- Defect/issue management tools (Jira, Azure DevOps)
- Solid understanding of end-to-end loan lifecycle in the auto lending space.
- Excellent communication, analytical thinking, and stakeholder-management skills.
Preferred Qualifications
- Experience working with LOS, LMS, or Dealer Management Systems (e.g., RouteOne, Dealertrack, Fiserv, defi SOLUTIONS, Salesforce AUTO Cloud, etc.).
- Experience in Agile/Scrum environments.
- Experience supporting digital lending, workflow automation, or compliance initiatives.
- Basic knowledge of automation testing tools (nice to have).
Best Regards,
Rakesh Sharma
E-mail:
Hangout:
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