Overview
Remote
$70 - $80
Accepts corp to corp applications
Contract - W2
Contract - Independent
No Travel Required
Unable to Provide Sponsorship
Skills
Artificial Intelligence
Analytics
Testing
User Experience
Performance Monitoring
NPL
BOT AI
AI
JSON
PYTHON
Git
HTML
JavaScript
chatbot
Dialogflow
Rasa
api
Job Details
Job Title: Senior Conversational Bot Developer
Location: Remote
Location: Remote
Duration: Contract
Build the future of conversational AI.
At Gainwell, we're using leading-edge technologies to support public health and human services programs across the U.S. If you're looking to apply your technical skills toward meaningful, large-scale work, you ll find purpose and opportunity here. We offer flexible work arrangements, robust career development, and a collaborative, mission-driven culture.
At Gainwell, we're using leading-edge technologies to support public health and human services programs across the U.S. If you're looking to apply your technical skills toward meaningful, large-scale work, you ll find purpose and opportunity here. We offer flexible work arrangements, robust career development, and a collaborative, mission-driven culture.
Position Summary
We are looking for an experienced Conversational Bot Developer with strong software engineering expertise to design, build, and maintain scalable conversational AI solutions across multiple channels. The ideal candidate will bring hands-on experience with bot development frameworks, API integrations, and natural language processing technologies.
In this role, you will lead the technical implementation of voice and chat bots, working alongside product teams, analysts, and UX designers to turn requirements into reliable, performant solutions. Your focus will be building production-grade conversational systems that are secure, maintainable, and easy to scale.
Key Responsibilities
Bot Development: Build and maintain conversational bots using enterprise-level AI orchestration platforms (e.g., Kore.ai, Dialogflow, Rasa, etc.).
Backend Integration: Connect bots to backend systems and services via RESTful APIs, leveraging authentication, session management, and error handling best practices.
NLP Configuration: Train and configure intent models, entities, and contexts. Continuously refine NLP models based on performance metrics and user data.
Platform Engineering: Architect and implement multi-channel support (chat, voice, IVR) to ensure consistent experiences across platforms.
Code Quality & Testing: Write clean, efficient, testable code. Develop unit and integration tests and participate in code reviews.
Performance Monitoring: Use analytics tools to track bot performance, identify issues, and recommend improvements.
Cross-Functional Collaboration: Work closely with UX designers, QA testers, content strategists, and product managers to align development with business goals.
Technical Leadership: Contribute to architectural decisions, mentor junior developers, and share best practices for conversational AI development.
Required Skills & Experience
10+ years in software development, including 3+ years specifically focused on chatbot or conversational AI development.
Proficient in JavaScript; additional experience with Python, JSON, HTML/CSS, and XML is a plus.
Experience with one or more conversational AI platforms (Kore.ai preferred; alternatives like Dialogflow, Microsoft Bot Framework, or Rasa welcome).
Familiarity with CI/CD pipelines, version control systems (e.g., Git), and agile development practices.
Experience integrating with third-party APIs and enterprise systems.
Understanding of NLP concepts such as intent classification, entity extraction, sentiment analysis, and context management.
Exposure to analytics tools like Chatbase, Dashbot, or Recast.AI to monitor bot performance.
Nice to Have
Familiarity with conversational UX design principles and tools (e.g., Visio, BotMock, Botsociety).
Experience developing bots for voice interfaces (IVR, telephony platforms).
Knowledge of accessibility and compliance standards in conversational interfaces.
Thanks & Regards
B. Koushik
Talent Acquisition
Direct: +1
Phone: +1 ext: 229
I can be reached between 9:00 am EST - 5:30 pm EST
Note: This is not unsolicited mail. If you are not interested in receiving our e-mails then please reply with "Remove" in the subject line.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.