Overview
Skills
Job Details
Guidewire Business Analyst
Warren NJ, HYBRID
Long Term
**Role Overview:**
We are seeking a detail-oriented and technically proficient Business Analyst with hands-on experience in Guidewire BillingCenter. This individual will play a crucial role in our billing transformation initiatives, focusing on data mapping, process documentation, and report development. The goal is to ensure the successful delivery of new billing reports and analytics. This position will require close collaboration with a support team to map and write report/dashboard requirements, including requirements capturing, documentation, and stakeholder involvement.
**Key Responsibilities:**
- **Requirements Gathering & Analysis:** Collaborate with stakeholders to understand billing report and dashboard needs, and translate them into functional specifications. Analyze existing billing workflows and identify gaps or improvement areas.
- **Mapping & Integration Support:** Develop and maintain data mapping documents between BillingCenter and the Data Warehouse. Work closely with the support team to validate mapping logic and ensure referential integrity across systems.
- **Documentation:** Create and update business process documentation, user stories, and interface specifications. Capture and document report/dashboard requirements in collaboration with stakeholders. Maintain traceability matrices and version-controlled documentation repositories.
- **Reporting & Analytics:** Partner with reporting teams and support staff to define KPIs and metrics for billing performance. Assist in building and validating reports and dashboards using enterprise reporting platforms.
- **Stakeholder Engagement:** Actively engage with business stakeholders, SMEs, and technical teams to clarify requirements and align deliverables. Participate in daily stand-ups, sprint planning, and review meetings to ensure transparency and progress tracking.
- **Testing & Validation:** Support UAT and SIT phases by preparing test cases and validating report outputs. Collaborate with QA teams to ensure data accuracy and performance benchmarks.
**Required Skills & Experience:**
- 5+ years of experience as a Business Analyst in P&C insurance, with at least 2 years in Guidewire BillingCenter.
- Strong understanding of billing processes, policy lifecycle, and integration points with ClaimCenter and PolicyCenter.
- Proven experience in data mapping, documentation, and report/dashboard development.
- Familiarity with Data Warehouse concepts and reporting tools.
- Excellent communication and stakeholder management skills.
- Experience with Agile methodologies.
**Preferred Qualifications:**
- Guidewire certification in BillingCenter or ClaimCenter is a plus.
- The candidate should be comfortable working in an Agile environment, participating in sprint planning, daily stand-ups, and iterative delivery cycles.