Overview
On Site
USD 109,200.00 - 192,510.00 per year
Full Time
Skills
Optimization
FOCUS
Customization
Business Operations
Workflow
Forms
Orchestration
Mentorship
IT Management
Knowledge Sharing
Collaboration
Requirements Elicitation
Documentation
Regulatory Compliance
Technical Writing
Test Plans
Auditing
Continuous Improvement
Change Request Management
Computer Science
Information Technology
Business Rules
Scripting
Data Modeling
User Experience
SOAP
Configuration Management Database
IT Service Management
IT Operations
ITIL
Agile
Scrum
Version Control
Unit Testing
Soft Skills
Problem Solving
Conflict Resolution
Analytical Skill
Communication
UI
Web Portals
HTML
Cascading Style Sheets
JavaScript
AngularJS
ServiceNow
Innovation
SAFE
Boost
Telecommuting
Jersey
Training
Life Insurance
Job Details
Job Description
The Senior ServiceNow Software Engineer/Developer is responsible for leading the design, development, and optimization of ServiceNow solutions across various modules. This role requires advanced technical expertise in ServiceNow platform development, integration, and customization, with a focus on delivering scalable and efficient solutions that align with business objectives and ITIL best practices.
Key Responsibilities:
Platform Development & Customization:
Lead the design and implementation of ServiceNow applications, modules, and custom solutions to enhance ITIL processes and business operations.
Develop and maintain complex workflows, business rules, client scripts, and UI components to automate and streamline operations.
Customize ServiceNow forms, tables, and fields to meet specific business requirements.
Integration & Automation:
Architect and implement integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and MID Server.
Develop automation solutions leveraging ServiceNow Flow Designer and Orchestration to improve process efficiency.
Technical Leadership & Mentorship:
Provide technical leadership and guidance to junior developers and cross-functional teams.
Conduct code reviews to ensure adherence to best practices and maintain high-quality standards.
Promote knowledge sharing and continuous improvement within the development team.
Collaboration & Requirements Gathering:
Work closely with business stakeholders and product owners to gather and analyze requirements.
Translate business needs into technical solutions that are scalable, secure, and aligned with ServiceNow best practices.
Documentation & Compliance:
Maintain comprehensive technical documentation, including design specifications, implementation guides, and test plans.
Ensure solutions comply with organizational policies, security standards, and audit requirements.
Continuous Improvement & Innovation:
Stay current with the latest ServiceNow features, updates, and industry trends.
Evaluate and implement new technologies and methodologies to enhance platform capabilities and performance.
Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience:
Minimum of 5 years of hands-on experience with ServiceNow development and administration.
Proven expertise in ITIL processes, including Incident, Problem, Change, and Service Request Management.
Experience with ServiceNow modules such as ITOM, ITBM, HRSD, and CSM is a plus.
Technical Skills:
Proficiency in JavaScript, GlideScript, HTML, CSS, and AngularJS.
Strong understanding of ServiceNow platform architecture, data model, and UI/UX principles.
Experience with ServiceNow integration tools and protocols (REST, SOAP, IntegrationHub).
Certifications:
ServiceNow Certified Application Developer (CAD).
ServiceNow Certified System Administrator (CSA).
ITIL Foundation certification is preferred.
Soft Skills:
Excellent problem-solving and analytical skills.
Strong communication and interpersonal abilities.
Ability to work effectively in a collaborative, team-oriented environment.
Basic Qualifications
Education & Experience:
Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
Minimum of 5-8 years of experience in ServiceNow development and administration.
Proven track record in designing, developing, and implementing ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, ITBM, CSM, BCM).
Technical Expertise:
Proficiency in JavaScript, GlideScript, HTML, CSS, and AngularJS.
Experience with ServiceNow scripting components such as Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions.
Strong understanding of ServiceNow platform architecture, data model, and UI/UX principles.
Hands-on experience with ServiceNow integration tools and protocols (REST, SOAP, IntegrationHub).
Experience with ServiceNow modules including ITSM, ITOM, ITBM, CSM, BCM, and CMDB.
Certifications:
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist (CIS) in one or more modules (e.g., ITSM, ITOM, CSM).
ITIL Foundation certification (v3 or v4).
Methodologies & Practices:
Experience with Agile/Scrum development methodologies.
Familiarity with ServiceNow development best practices, including version control, code reviews, and unit testing.
Soft Skills:
Excellent problem-solving and analytical skills.
Strong communication and interpersonal abilities.
Ability to work effectively in a collaborative, team-oriented environment.
Desired skills
Ability to build and maintain the user interface of ServiceNow's Service Portal, using technologies like HTML, CSS, JavaScript, and AngularJS.
Experience building custom reusable portal widgets utilizing HTML, CSS, JavaScript, and AngularJS.
Experience building custom applications and has ServiceNow Certified Application Developer cert
EEO
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to work remotely
Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $109,200 - $192,510. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
Premium Pay Statement
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $125,600 - $217,695. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
The Senior ServiceNow Software Engineer/Developer is responsible for leading the design, development, and optimization of ServiceNow solutions across various modules. This role requires advanced technical expertise in ServiceNow platform development, integration, and customization, with a focus on delivering scalable and efficient solutions that align with business objectives and ITIL best practices.
Key Responsibilities:
Platform Development & Customization:
Lead the design and implementation of ServiceNow applications, modules, and custom solutions to enhance ITIL processes and business operations.
Develop and maintain complex workflows, business rules, client scripts, and UI components to automate and streamline operations.
Customize ServiceNow forms, tables, and fields to meet specific business requirements.
Integration & Automation:
Architect and implement integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and MID Server.
Develop automation solutions leveraging ServiceNow Flow Designer and Orchestration to improve process efficiency.
Technical Leadership & Mentorship:
Provide technical leadership and guidance to junior developers and cross-functional teams.
Conduct code reviews to ensure adherence to best practices and maintain high-quality standards.
Promote knowledge sharing and continuous improvement within the development team.
Collaboration & Requirements Gathering:
Work closely with business stakeholders and product owners to gather and analyze requirements.
Translate business needs into technical solutions that are scalable, secure, and aligned with ServiceNow best practices.
Documentation & Compliance:
Maintain comprehensive technical documentation, including design specifications, implementation guides, and test plans.
Ensure solutions comply with organizational policies, security standards, and audit requirements.
Continuous Improvement & Innovation:
Stay current with the latest ServiceNow features, updates, and industry trends.
Evaluate and implement new technologies and methodologies to enhance platform capabilities and performance.
Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience:
Minimum of 5 years of hands-on experience with ServiceNow development and administration.
Proven expertise in ITIL processes, including Incident, Problem, Change, and Service Request Management.
Experience with ServiceNow modules such as ITOM, ITBM, HRSD, and CSM is a plus.
Technical Skills:
Proficiency in JavaScript, GlideScript, HTML, CSS, and AngularJS.
Strong understanding of ServiceNow platform architecture, data model, and UI/UX principles.
Experience with ServiceNow integration tools and protocols (REST, SOAP, IntegrationHub).
Certifications:
ServiceNow Certified Application Developer (CAD).
ServiceNow Certified System Administrator (CSA).
ITIL Foundation certification is preferred.
Soft Skills:
Excellent problem-solving and analytical skills.
Strong communication and interpersonal abilities.
Ability to work effectively in a collaborative, team-oriented environment.
Basic Qualifications
Education & Experience:
Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
Minimum of 5-8 years of experience in ServiceNow development and administration.
Proven track record in designing, developing, and implementing ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, ITBM, CSM, BCM).
Technical Expertise:
Proficiency in JavaScript, GlideScript, HTML, CSS, and AngularJS.
Experience with ServiceNow scripting components such as Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions.
Strong understanding of ServiceNow platform architecture, data model, and UI/UX principles.
Hands-on experience with ServiceNow integration tools and protocols (REST, SOAP, IntegrationHub).
Experience with ServiceNow modules including ITSM, ITOM, ITBM, CSM, BCM, and CMDB.
Certifications:
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist (CIS) in one or more modules (e.g., ITSM, ITOM, CSM).
ITIL Foundation certification (v3 or v4).
Methodologies & Practices:
Experience with Agile/Scrum development methodologies.
Familiarity with ServiceNow development best practices, including version control, code reviews, and unit testing.
Soft Skills:
Excellent problem-solving and analytical skills.
Strong communication and interpersonal abilities.
Ability to work effectively in a collaborative, team-oriented environment.
Desired skills
Ability to build and maintain the user interface of ServiceNow's Service Portal, using technologies like HTML, CSS, JavaScript, and AngularJS.
Experience building custom reusable portal widgets utilizing HTML, CSS, JavaScript, and AngularJS.
Experience building custom applications and has ServiceNow Certified Application Developer cert
EEO
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to work remotely
Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $109,200 - $192,510. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
Premium Pay Statement
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $125,600 - $217,695. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.