System Administers

System Administers

BCforward is currently seeking highly motivated System Administers in Remote

Position Title: System Administers

Location: Remote

Anticipated Start Date: Tentative start Date 08/18/2025
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.

Expected Duration: 12+ Months with possibilities for extension
Job Type: Contract: 40 hrs/week

Pay Range: $30 to $36/hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Support, Issue Resolution and Escalation
Manage Issue Resolution: Work with Customer's IT, end users and OEM vendors to resolve issues

Pre-Install, System Configuration, and Compatibility
* Perform Integration and Compatibility Testing
* Install/Configure Server Software

Support, Issue Resolution and Escalation
* Provide subject matter expertise on technical functionality, service and support of all system functions
* The System Administration role is focused on proactive work and system configuration
* Perform triaging of issues and determining if they reside with output device, card reader, embedded Secure Release Here software, external Secure Release Here Sentry device, network, or server(s)
* Review Ticketing System(s): Reviewing tickets submitted to determine if system issues exist
* Create and Maintain Documentation: Create documentation for Customer regarding processes and procedures and log any troubleshooting steps taken to correct common/typical problems.

Scheduled Weekend Work
Provide support for BANA initiated and scheduled weekend work such as server updates, disaster recovery testing, etc. with the following limitations: a) Subject to Pharos resource availability. b) Minimum of 2 weeks advance notice required. c) Scheduled in advance and confirmed with Pharos.

7x24 Escalated Support
Provide an escalation engineer on standby for priority 1 or priority 2 issues, acting as an escalation point for the System Administrators.

Keywords

System Administrators.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled

BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 241452 when responding to this ad.