Overview
Remote
On Site
USD 128,232.00 - 180,000.00 per year
Full Time
Skills
Health Care
Recruiting
Oracle
SBC
Network Design
PBX
Messaging
Research
Computer Hardware
Management
Collaboration
Partnership
Optimization
Investments
Telecommuting
Computer Science
Computer Engineering
Electrical Engineering
Electronic Engineering
Information Systems
Science
Information Technology
Software Development
Software Testing
Quality Assurance
Cisco
Web Portals
Contact Management
Routing
Interactive Voice Response
Cloud Computing
Telephony
Agile
Product Management
Network
Computer Networking
Life Insurance
Law
SAP BASIS
Job Details
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary: Caremark LLC, a CVS Health company, is hiring for the following role in Woonsocket, RI: Cisco Senior Engineer to Design and implement computer information and data communications networks. Duties include: Architect, design and support complex voice and contact center solutions that incorporate technologies such as Cisco Unified Contact Center Enterprise, Avaya Aura Contact Center Enterprise, Oracle SBC's, and Five9 Contact Center as a Service; engineer multi-vendor solutions that are fault resilient with integrations across the multi-vendor platforms; network planning and analysis to determine capacity needs for network infrastructure and other improvements, including voice technologies, PBX, and voice messaging automation; research and recommend specific network requirements, such as software, platforms, and hardware; develop and write procedures for use and troubleshooting of communications software; stay current with technology trends to effectively manage product portfolio in support of business needs; and, collaborate and drive effective partnerships across the enterprise technology functions to maximize alignment, efficiency, cost optimization and investments, and delivery. Telecommuting available. Multiple positions. -
Requirements: Bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Electrical/Electronics Engineering, Computer Information Systems/Sciences, Information Technology, or a related field and four (4) years of progressive, post-baccalaureate experience in the job offered or related occupation. Requires four (4) years of experience in each of the following: Software development lifecycle; Software testing, quality assurance, and troubleshooting; Avaya and Cisco technologies; Designing, implementing, and operating a Cisco Enterprise Contact Center; Cisco components: Unified Customer Voice Portal, Contact Center Enterprise, Communications Manager, Finesse, Intelligence Center, Intelligent Contact Management, Border Element (CUBE); Call routing and flows, IVR, CMS, recording, and overall contact center functionality; Integration with Five9, or other public-cloud contact center systems; Cloud-based telephony services; and Agile methodologies and product management tools.
Addendum to F.b.4.b.: Any related occupation, such as Network and Computer Systems Administrators, Computer Network Architects, Computer Network Support Specialists, and/or Senior Programmer Analyst.
Pay Range: $128232.00/year to $180000.00/year."
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit ;br>This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary: Caremark LLC, a CVS Health company, is hiring for the following role in Woonsocket, RI: Cisco Senior Engineer to Design and implement computer information and data communications networks. Duties include: Architect, design and support complex voice and contact center solutions that incorporate technologies such as Cisco Unified Contact Center Enterprise, Avaya Aura Contact Center Enterprise, Oracle SBC's, and Five9 Contact Center as a Service; engineer multi-vendor solutions that are fault resilient with integrations across the multi-vendor platforms; network planning and analysis to determine capacity needs for network infrastructure and other improvements, including voice technologies, PBX, and voice messaging automation; research and recommend specific network requirements, such as software, platforms, and hardware; develop and write procedures for use and troubleshooting of communications software; stay current with technology trends to effectively manage product portfolio in support of business needs; and, collaborate and drive effective partnerships across the enterprise technology functions to maximize alignment, efficiency, cost optimization and investments, and delivery. Telecommuting available. Multiple positions. -
Requirements: Bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Electrical/Electronics Engineering, Computer Information Systems/Sciences, Information Technology, or a related field and four (4) years of progressive, post-baccalaureate experience in the job offered or related occupation. Requires four (4) years of experience in each of the following: Software development lifecycle; Software testing, quality assurance, and troubleshooting; Avaya and Cisco technologies; Designing, implementing, and operating a Cisco Enterprise Contact Center; Cisco components: Unified Customer Voice Portal, Contact Center Enterprise, Communications Manager, Finesse, Intelligence Center, Intelligent Contact Management, Border Element (CUBE); Call routing and flows, IVR, CMS, recording, and overall contact center functionality; Integration with Five9, or other public-cloud contact center systems; Cloud-based telephony services; and Agile methodologies and product management tools.
Addendum to F.b.4.b.: Any related occupation, such as Network and Computer Systems Administrators, Computer Network Architects, Computer Network Support Specialists, and/or Senior Programmer Analyst.
Pay Range: $128232.00/year to $180000.00/year."
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit ;br>This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.