Overview
Skills
Job Details
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Lead the end-to-end implementation of ServiceNow IRM and GRC modules (Policy & Compliance, Risk, Audit, and Vendor Risk Management).
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Collaborate with business, risk, audit, and compliance teams to gather requirements, define scope, and design IRM solutions.
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Architect and oversee the development of risk frameworks, workflows, indicators, and control management processes within ServiceNow.
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Define and implement risk scoring methodologies, continuous monitoring, and reporting dashboards to improve enterprise risk visibility.
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Drive integration of IRM with CMDB, Security Operations, Vulnerability Response, and third-party tools for unified risk tracking.
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Establish and enforce governance standards, best practices, and data models for IRM processes.
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Provide leadership and technical guidance to developers and administrators, ensuring high-quality configuration and delivery.
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Conduct platform health checks, audits, and optimization of IRM-related applications and workflows.
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Partner with InfoSec and compliance teams to align ServiceNow IRM with regulatory frameworks (ISO 27001, NIST, SOX, GDPR).
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Lead stakeholder communication, project planning, and delivery of key milestones in Agile/Scrum environments.
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Drive training, documentation, and change management for business users and risk owners.