Overview
Hybrid
$20 - $25
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
help desk
ticketing
Job Details
Previous systems administrator, help desk and/or call center experience
Highly desired
2
Years
Experience with incident management, call tracking and ticketing software (preferably ServiceNow)
Required
Ability to support end users with varying IT skillsets
Required
Ability to troubleshoot end-user issues and/or escalate as needed for quick resolution
Required
Excellent communication skills (written and oral)
Required
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.