Unified Communications Engineer

Unified Communications Engineer Architect, design, deploy and maintain enterprise telecommunications and Unified Communications equipment Strong understanding of Cloud Architecture Technical knowledge of SIP, TCP/IP, PSTN, Prioritize job assignments such as work orders, engineering changes, and trouble calls as required to accommodate customer needs while minimizing impact on current operations Performs installation and testing of new products individually or as part of a team. Leads installations, upgrades, and deployment of telecommunications systems Prepare detailed evaluations, requirements, and recommendations to technical and architecture designs for new UC technologies/services and their integration into the enterprise Develops metrics, reports, documentation, and training to support current and planned equipment systems Insures adherence to and documentation of routine maintenance schedules. Performs daily maintenance checks and insures proper escalation and resolution to challenges found Provides planning, technical support, and oversee vendors for enterprise installations and maintenance Responsible for after-hours and weekends on-call duties Other duties as assigned Prior experience with large to very large enterprise environments that include multiple site location Knowledge and experience in the insurance, health, or vision care industry preferred Proficiency in Microsoft Office Experience with cloud-based phone, messaging (Teams) and video conferencing solutions Experience with on-premise audio visual systems Experience working with cell phone and circuit providers