Technical Writer/Documentation Specialist - Ohio or Georgia (Remote, on-site as needed)

Overview

Remote
On Site
Hybrid
BASED ON EXPERIENCE
Full Time

Skills

Partnership
Workflow
Usability
Version Control
Standard Operating Procedure
User Guides
Process Flow
Research
Collaboration
Accessibility
Knowledge Management
Communication
Interviewing
Documentation
Confluence
ServiceNow
Knowledge Base
GitHub
Microsoft SharePoint
Organized
Attention To Detail
Analytical Skill
Clarity
IT Infrastructure
Cloud Computing
Cyber Security
Technical Writing
Migration
FOCUS
Professional Services
SANS
Genetics
Law

Job Details

Title: Technical Documentation Writers (Global Migration Program)
Locations: Ohio or Georgia (Remote with some on-site as needed)
Duration: FTE

Compensation: $110-120 yr
Work Requirements: , Holders, or Authorized to Work in the U.S.

Seeking three (3) experienced Technical Documentation Writers to join a high-impact, global migration program in partnership with a team of twelve (12) Solution Architects. This role is critical to the success of a large-scale enterprise transformation, ensuring all migration processes, procedures, and technical guidance are thoroughly documented, standardized, and accessible to global execution teams.
The ideal candidates will bring a mix of strong technical writing capabilities, deep collaboration experience, and a customer-centric mindset. You'll be instrumental in crafting clear, consistent documentation that empowers teams around the world to execute with precision and efficiency.
Key Responsibilities:

  • Partner with Solution Architects, engineering leads, and project managers to capture and codify technical migration processes and standard work documentation.
  • Translate complex technical concepts and workflows into clear, structured, and user-friendly documentation for both technical and non-technical audiences.
  • Author, format, and maintain content in collaboration platforms such as Confluence, GitHub Pages, ServiceNow Knowledge Base, SharePoint, and Box.
  • Ensure all content meets documentation standards and is optimized for usability, version control, and global reuse.
  • Create and maintain Standard Operating Procedures (SOPs), user guides, process flows, and knowledge articles.
  • Conduct research, interviews, and technical reviews to ensure accuracy and completeness of documentation.
  • Collaborate with global stakeholders to drive consistency, clarity, and accessibility across all written materials.
Required Skills & Qualifications:
  • 5+ years of professional experience in technical writing or knowledge management roles within IT, software, or enterprise systems.
  • Demonstrated expertise in documenting technical processes, system migrations, or standard work instructions in large enterprise environments.
  • Exceptional written and verbal communication skills able to simplify complex technical topics for diverse audiences.
  • Strong skills in gathering information, interviewing SMEs, and converting notes into structured documentation.
  • Proficiency with at least several of the following tools/platforms:
    • Confluence (preferred)
    • ServiceNow Knowledge Base
    • GitHub Pages
    • SharePoint
    • Box
  • Highly organized, detail-oriented, and analytical, with a drive for accuracy and clarity.
  • Familiarity with IT infrastructure, cloud, cybersecurity, or application migrations is strongly preferred.
  • Ability to work independently and collaboratively in a fast-paced, global team environment.

As a Technical Documentation Writer on this team, you'll be at the forefront of one of the most strategic digital initiatives. Your work will directly support the delivery of efficient, standardized global processes critical to application migrations and enterprise IT modernization. Join a collaborative, mission-driven team and play a vital role in shaping how technology is communicated across the organization.

>>> Qualified candidates, please apply to this posting for further review.

About INSPYR Solutions
Technology is our focus, and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, projects, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About INSPYR Solutions