Overview
Skills
Job Details
Our direct client is looking for a Senior Technical Writer for a Hybrid contract in Washington, DC.
Note:
- Only submit local candidates to DMV region.
- Hybrid position - candidate will be required to be on-site 3x/week in the near future.
JOB DESCRIPTION:
- Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures
- Track the development and delivery of monthly, quarterly, and semiannual documents and reports;
- Perform technical edits and support quality reviews.?
- Develop quality standards, graphics, format, and style for internal and external IT documents.
- Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials
- Contribute to the organization's messaging strategy, crafting content guides for new products and features
- Understand new features, learn how they work, and document them in crisp, easy-to-follow language
- Improve existing documentation based on customer feedback.
- Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.
- Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.
- Use visual models and tools to communicate workflows, communications, relations, and system operations.
- Performs other related duties as assigned.
- Must be detail oriented with strong analytical and problem-solving skills.
Qualifications:
- Excellent written communication and grammatical skills. Strong attention to detail is critical.
- Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures
SKILL MATRIX:
- Bachelor's Degree in Computer Science or related field - Required
- Experience as a Technical Writer - Required
- Experience with documentation tools Microsoft Excel, Word and PowerPoint - Required
- Hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint - Required
- Experience using content publishing tools to write, format, manage, and publish technical content on the web - Required
- Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities - Required
Question 1: Is your candidate willing and able to report on-site to DC office 3x/week? On-site requirements can be subject to change.
Question 2: Only DMV-based candidates will be considered. Where is the candidate located? Please provide City/State.
Location: Hybrid (3x/week in 1101 4th St. SW, Washington DC 20004)
Type: Contract
Please send resume to "jobs at etechnovision dot com" with B3704B in Subject for immediate consideration.