Overview
Skills
Job Details
Role: Project Management Officer (PMO) Lead
Location: Alpharetta, GA and Berkeley Heights, NJ
Mode Of Hire: Full Time
We need candidates who can manage the workstreams like Access, Authorizations, Collections, Account Posting, API, Settlement & Accounting, etc. and prepare them for a transfer/conversion.
Job Description: The Implementation Professional is engaged in the project from beginning to end, playing a key role in participating in Discovery, Data Spec Review, Software Development, System Configuration, Testing, Project Management & Implementation. Implementations Professionals are engaged in planning, coordinating, and managing all activities involved in their assigned functional workstream areas required by the client and any involved vendors, to onboard a new client or client partner seamlessly to the existing client
Role and Responsibilities :-
- Managing all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with client on solutions, managing key deliverables, and reporting on issues, risks, and status.
- Setting up and customizing the various products and services selected by the client, ensuring an end-to-end quality integration.
- Ensuring custom development is delivered as required for the client.
- Helping drive resolution of issues through problem solving, identification of necessary resources, and escalation.
- Effectively manages client expectations and delivers client-ready communications
- Makes information-based decisions
- Excellent time management and organizational skills.
- Ability to effectively conduct meetings and presentations
- Ability to manage project deliverables and keep client and internal partners on task
- Ability to mitigate risks to project delivery
- Excellent time management and organizational skills.
Preferred Skills :-
- Experience in a client-facing role
- Understanding of the Credit Card Issuing Industry and associated products
- Experience with in converting to new processing platforms, preferred
- Previous conversion experience preferred
- Experience with and knowledge of Client platform and products/services preferred.
- Bachelor s degree preferred and/or relevant credit card processing experience
- Minimal Travel Required.