W2: Role: Sr. Oracle Cloud Field Service (OFS) Functional Consultant | Mount Airy, NC ( Onsite )

Role: Sr. Oracle Cloud Field Service (OFS) Functional Consultant

Location: Mount Airy, NC ( Onsite )

Duration: Long Term,

Onsite RESPONSIBILITIES

Gather and analyze business requirements for field service operations.

Configure and implement OFS functionalities like routing, capacity planning, and work order management.

Design workflows and rules to align with business processes.

Integrate OFS with other Oracle Cloud modules (e.g., CX, ERP, HCM).

Conduct system and user acceptance testing (UAT).

Provide training to end-users and create documentation.

Troubleshoot and resolve functional issues.

Collaborate with technical teams for seamless system integration.

Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support

Provide status and issue reports to the project manager/client on a regular basis

Present at the client's location is a must



Qualifications

Minimum 15 years of experience in Field Service applications.

Experience in the Implementation and Support project.

Strong knowledge of Oracle Cloud Field Service functionalities.

Understanding of field service processes and best practices.

Familiarity with Oracle Cloud architecture and integration tools.

Analytical and problem-solving skills to address business needs.

Excellent communication skills for client interaction and training.

Experience in implementing OFS or similar field service solutions.

Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support

Oracle Field Service Cloud Certification is preferred