Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Able to Provide Sponsorship
Skills
Cisco
Cisco ICM
Cisco UCCE
SIP
SQL
Scripting
TAC
Job Details
Title: UCCE Engineer
Location: NYC, NY
Terms: Contract
Job Details:
- Expertise knowledge in UCCE, ICM, Cisco IPT with 10+ years of relevant experience.
- Expertise in SIP protocol, SIP call flow, and SIP troubleshooting.
- Implementation experience and background.
- Lead and Support Major Version upgrades and platform Migrations.
- UCCE end-to-end troubleshooting.
- Hands-on experience in SQL Queries.
- Cisco Dialler experience and troubleshooting.
- End-to-end coordination with TAC and 3P vendors.
- Incident Management and Release Management experience.
- Cisco ICM scripting knowledge (optional).
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