Overview
Skills
Job Details
Job : QC Analyst with SAP BRIM
Location
Mostly Remote
Hybrid when required
Onsite location: Middletown, PA
Candidates must live within 1.5 hours of Middletown, PA
Onsite required for PI cycles, SIT, UAT, Showbacks, Go-Live, Hypercare (approx. 1 week/month)
Quality Assurance Analyst supporting SAP BRIM billing and revenue systems
Responsible for end-to-end testing, defect management, and quality governance
Supports UBOS lifecycle phases from SIT through Go-Live and Hypercare
Responsibilities
SDLC & Quality Governance
Follow PTC SDLC standards to ensure quality and timely delivery
Participate in design reviews and translate requirements into test scenarios
Develop test strategies, test plans, test cases, and scripts
Map test cases to requirements using Azure DevOps (ADO)
Test Planning & Execution
Execute testing for:
SAP BRIM modules (Convergent Mediation, Convergent Charging, Convergent Invoicing, FI-CA, Subscription Billing)
Functional, Integration, Regression, End-to-End testing
Data migration and financial reconciliation
API, interface, middleware integrations (SAP PO/CPI, CRM, pipelines)
IVR, backend, hardware, and UAT testing
Tolling field devices (card readers, tag scanners)
Validate billing, pricing, payment processing, and revenue accounting
Defect Management & Reporting
Identify risks, log defects, and provide release recommendations
Perform root cause analysis and track quality metrics
Create dashboards, reports, and queries in Azure DevOps
Collaboration & Continuous Improvement
Work closely with QA Leads, Scrum Leads, business users, developers, and vendors
Review and improve user stories, test cases, and defect documentation
Support deployment readiness, cutover, and post go-live activities
General Duties
Support SIT, UAT, PI cycles, Showbacks, Go-Live, and Hypercare
Fully document all test artifacts, designs, diagrams, and reports
Follow Commission standards, policies, and procedures
Work independently and lead QA activities when required
Utilize required tools and technologies effectively
Required Skills & Experience
8+ years of Quality Assurance / Testing experience
2+ years hands-on experience with SAP BRIM
Strong experience testing:
Billing, invoicing, payments, FI-CA
End-to-end, integration, regression testing
Data migration and reconciliation
APIs, backend systems, SQL queries, ETL/interfaces
Experience with Azure DevOps (test & requirements management)
Experience testing enterprise systems: CRM, ERP, financial, tolling applications
Strong communication and stakeholder collaboration skills
Highly organized and self-directed
Proficiency with Microsoft Office 365
Preferred / Nice-to-Have Skills
2+ years experience with Dynamics CE testing
Experience in enterprise CRM / ERP transformation projects
Experience in tolling or transportation domain
Knowledge of ITIL / ITSM
Experience with financial reconciliation and revenue validation
Education & Certifications
Bachelor s degree in Business, Information Systems, or related field
Equivalent experience accepted
QA, SAP, or ITIL certifications are a plus