Principal Engineer

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

• Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better .
• Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
• Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

About the Role

As a Principal Engineer in Security and SD-WAN Engineering, you will play a pivotal role in shaping and maintaining the reliability and security of Windstream's network solutions. This position requires strong technical expertise and the ability to collaborate across teams to drive impactful results. This role also involves acting as the technical consultant within and outside the department, promoting positive change in the company's business strategy through achieving specific objectives and technological innovation.

What You'll Do:

• Provide advanced technical support for escalated issues in Security and SD-WAN environments, ensuring swift resolution and collaborating with architecture and product teams.
• Architect and configure network upgrades and optimizations, while adhering to defined procedures and standards to enhance system reliability.
• Develop and maintain thorough documentation for configurations, troubleshooting steps, and incident resolutions to support operational efficiency.
• Work with Windstream internal teams to audit and optimize customer network solutions to ensure maximum service uptime, survivability, and sustainability.
• Manage small-scale projects and tasks while working closely with engineering teams or other internal teams as needed

Do You Have:

• Strong networking background with expertise in BGP, MPLS, and ISIS.
• Solid understanding of SD-WAN concepts and technologies.
• Strong technical background including industry-relevant certifications (e.g., CCNA- Cloud, CCP, CCC
• Experience with network security principles and technologies (e.g., firewalls, VPNs, security policy).
• Ability to troubleshoot and resolve complex network and security issues efficiently.
• Excellent communication skills for conveying technical concepts clearly to diverse audiences and collaborating across teams.

Minimum Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related technical field and 5+ years of relevant experience, OR equivalent combination of education and experience.

The starting compensation range for this position is $105,600 - $141,300.

Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing - Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% |Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%|

Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance
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Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream's network. If you are not a U.S. citizen, please notify your recruiter or email as soon as possible for information on Windstream's foreign personnel disclosure and approval requirements.