Monitoring Tools Engineer

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
100% Travel

Skills

OpenText tools
AppDynamics
ServiceNow
Monitoring Tools Engineer

Job Details

Responsibilities:

  • Coordinate BAU and project tasks, resources, and schedules.

  • Break down projects into actionable items with defined timelines.

  • Interface with clients to gather and clarify requirements.

  • Allocate resources based on skills and availability.

  • Prepare contract deliverables such as test plans and security documents.

  • Track and report on project progress and milestones.

  • Act as a liaison between internal teams for issue resolution and planning.

  • Provide operational support for OpenText OBM, Sitescope, APM, AppDynamics, Splunk Olly, and ServiceNow Event Management.

Requirements:

  • 10+ years of IT experience, including 5+ years with OpenText tools and AppDynamics.

  • Hands-on experience with ServiceNow Event Management.

  • Proven Project Management or Technical Lead background.

  • Strong grasp of ITSM/ITIL frameworks and tools like MS Office and SharePoint.

  • Excellent communication, data analysis, and problem-solving skills.

Nice-to-Have:

  • Agile/Scrum Master certification.

  • Certified ServiceNow Admin or Developer.

  • Familiarity with container platforms (e.g., PCF, Kubernetes).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.