Infrastructure platform Support Engineer

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - W2

Skills

genai
shell
python
AWS
Azure
openshift
sql
postgres

Job Details

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

We are looking for an Infrastructure platform Support Engineer opportunity with one of our clients.

Job Description

Role: Infrastructure platform Support Engineer

Location: Hartford, CT (Hybrid)

Type: Contract

Required:

Infrastructure Platform Support Engineer (Infra / Cloud Exp -AWS/Azure/ Tools & Techniques - Terraform / Python)

GenAI Platform Support Job Summary: As a Generative AI Platform Support Engineer, you will provide technical support for our AI platform tasks. You will collaborate with cross-functional teams to troubleshoot issues, enhancements, monitor logs and ensure the platform operates smoothly and efficiently.

Key Responsibilities:

  • Assess and enhance the AI platform's data pipeline resilience.
  • Ensure that AI/ML models are fault-tolerant and scalable.
  • Identify bottlenecks in model inference and training pipelines.
  • Optimize model performance for real-time use cases.
  • Collaborate with the DevOps team on deployment improvements.
  • Implement automated testing for fault-tolerance scenarios.
  • Provide technical support for users of the Generative AI platform, troubleshooting issues and answering queries.
  • Monitor platform performance and implement optimization strategies.
  • Document processes, issues, and solutions for knowledge sharing and future reference.
  • Stay up-to-date with industry trends and advancements in generative AI technologies.

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience on support and maintenance.
  • Experience with database management (SQL, Postgres).
  • Familiarity with cloud platforms (AWS, Azure, Openshift).
  • Familiarity on provisioning Azure/AWS cloud services with Terraform script
  • OpenAI knowledge is required
  • Good knowledge on Shell Scripting/Python
  • Having knowledge on provisioning GEN AI Cloud Services on AWS/Azure will be an advantage
  • Should have experience with troubleshooting services deployed on Kubernetes(EKS)
  • Excellent problem-solving skills and attention to detail.
  • Must have knowledge on DevOps Build/Release pipelines(Jenkins) & understanding the Infrastructure needs
  • Strong communication skills and ability to work collaboratively.

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to rubal dot s at sensiple dot com

Regards

Rubal Singh| Sensiple Inc.,

rubal dot s at sensiple dot com

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.