Senior Engineering Program Manager

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

• Play a key role in optimizing and enhancing the efficiency of our global App Store Optimization (ASO) operating model to drive strategic growth and success

• Improve workflows, refine and document ASO localization and publishing playbooks, establish governance policies and drive standardization

• Ensure end-to-end ASO process training and onboarding for app product teams

What you'll do

• Continually evaluate existing processes and procedures and drive improvements

• Determine appropriate methods to analyze operations, relevant information and data to accelerate operational performance

• Continuously refine and communicate ASO operational metrics

• Identify clear areas of operational opportunity within the organization (by noting bottlenecks, trends, or other data that can lead to those insights)

• Clearly communicate goals, roles, responsibilities, and desired program outcomes

• Coordinate and run operational and executive check-in meetings

• Drive adoption of new systems, processes and tools, implement training and ensure compliance

• Partner with other Ops team members and PgMs to implement ASO playbook actions within various Adobe.com scrum teams

• Ensure ongoing accuracy of documentation relative to onboarding, process and tools

• Establish credibility with peers and be a driving force for change when needed

What you need to succeed

• Bachelor's degree or equivalent experience

• Minimum of 5 years of program/project management experience preferably with large enterprise web projects

• Hands-on experience with Agile & project management methodologies with confirmed leadership capabilities

• Solid understanding of Web technologies, including web content management systems (specific Adobe Experience Manager experience a plus)

• Experience publishing to mobile app stores (Google Play and Apple)

• Knowledge and experience with Microsoft Excel, Project, SharePoint, Workfront, JIRA, Asana, and Wiki

• Excellent business partner management and presentation skills

Desired Traits

• Driver - Take charge. Get things done. Consistent record in operating effectively and autonomously

• Versatile - A problem solver and critical thinker, able to think strategically and also deliver tactics, roadmaps and project plans for execution

• Organized - A planner who brings order and resolve to a fast-paced environment with matrixed organizations

• Collaboration & Communication - Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials

• Quality - Attention to detail and a consistent record of developing recommendations and implementations to improve operational efficiency

• Flexible - Ability to juggle several projects and shift priorities as needed

• Creative - Exhibiting an innovative, forward-thinking approach to problem-solving

• High EQ - Ability to stay calm and collected, focus on solving problems. communication, risk management and resolution skills. Ability to respectfully facilitate the successful resolution of issues

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $124,300 -- $228,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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