EPIC Certified Analyst

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

UI
Information Technology
Network
Microsoft
Tier 1
Cloud Computing
Training
Partnership
Recruiting
Health Care
Management
Workflow
Testing
Documentation
Strategic Planning
Optimization
Mentorship
Team Leadership
Epic
Revenue Management
Cadence
HB
PB
Health Information Management
Analytics
Clarity
HIPAA
Privacy
Presentations
SAFE
Organized
Collaboration
Active Listening
English
Communication
Data Management
Reporting
Healthcare Information Technology
Interfaces
Problem Solving
Conflict Resolution
Analytical Skill
Microsoft Excel

Job Details

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Job Title: EPIC Certified Analyst

Location: San Ysidro/San Diego CA

Onsite/Remote/Hybrid: Primarily Remote with expectation for occasional on-site presence based on business need (Quarterly Town Halls; Go-Live Events; etc.)

Duration: Contract to Hire

Position Summary:

SYHealth is expanding its in-house EPIC Support team and is hiring for senior and non-senior EPIC Analyst roles. Whether you're newly certified or a seasoned Epic SME, we invite you to join a highly motivated team striving to improve healthcare access for all.

Our Analysts' primary role is to have a complete working knowledge of their assigned EPIC application, to include an understanding of the assigned department workflows for the associated EPIC build, upgrade, and release process. They will work independently in managing application-related service tickets, documenting findings, and communicating status with the end-users, while also supporting problem resolution(s), enhancement requests, and project tasks by building system components, testing, documenting workflows and related information and maintenance.

Essential Functions of the Job:

For Analysts (Levels I-III):

  • Builds and supports EPIC applications within scope of certification
  • Works with clinical and operational teams to understand needs and optimize workflows
  • Performs testing, documentation, and support go-lives
  • Troubleshoots and resolves end-user issues

For Senior Analysts (Levels I-II):

  • Leads design and configuration of EPIC applications
  • Serves as SME and mentor for junior analysts
  • Oversees complex projects and coordinate with cross-functional teams
  • Supports strategic planning and optimization initiatives

Job Requirements

Experience Required:

  • Analyst I: 0 2 years (Newly certified, learning configuration, working under guidance)
  • Analyst II: 2 4 years (Certified with developing expertise, handling module support independently)
  • Analyst III: 4 6 years (Strong module knowledge, multiple certs, leading tasks/workstreams)
  • Senior Analyst I: 6 8 years (Expert user with multiple certifications, leading projects & mentoring)
  • Senior Analyst II: 8 10+ years (Team lead, SME, cross-functional project ownership)

EPIC Certification(s) Required (candidates should have one or more of the following):

  • Clinical Applications: EpicCare Ambulatory, Beacon (Oncology), Radiant, Beaker, Willow, Security
  • Revenue Cycle & Patient Access Flow: Cadence, Resolute (HB/PB), Prelude, HIM, MyChart, Referrals
  • Population Health & Analytics: Healthy Planet, Clarity, SlicerDicer, Caboodle

Education Required:

  • High School Diploma or GED equivalent

Additional Duties and Responsibilities:

  • Adheres to all applicable SYHealth policies, procedures, protocols, and best practices
  • Promotes and fosters respect for patient privacy by maintaining confidentiality on all patient EHR data and abides by both the HIPAA Privacy and Security rules
  • Exhibits excellent presentation skills, confidently speaks up, follows the appropriate chain of command and demonstrates effective verbal and written communication skills
  • Maintains a clean, safe and organized work area at all times
  • Performs any other job-related duties as needed, assigned, or requested

Verbal and Written Skills Required to Perform the Job:

  • Demonstrates effective verbal and written communication skills in collaboration with teams to achieve quality, excellence, harmony and problem-solving to obtain stated goals and objectives
  • Demonstrates active listening skills, respect and a positive "Can Do" attitude
  • Must possess the ability to communicate effectively in English; both verbally and in all written communication.

Technical Knowledge and Skills Required to Perform the Job:

  • Experience in a hospital or integrated health system
  • Familiarity with effective data management tools and quality reporting techniques
  • Familiarity with healthcare IT systems, including interfaces and integrations
  • Excellent problem-solving and analytical skills
  • Ability to work with both technical and non-technical stakeholders to resolve system issues

Equipment Used:

  • General office equipment to include PC and Software (Excel, Word, Office), phone, fax, etc.

Working Conditions and Physical Requirements:

  • This hybrid position is intended to be primarily remote, with expectation for occasional on-site presence based on business need (Quarterly Town Halls; Go-Live Events; etc.)
    • Qualified candidates are willing to commute to the corporate location; non-local candidates must be willing to relocate to the Southern California/San Diego County area if selected
  • Flexibility in schedule to meet project deadlines
  • Sitting for extended periods of time
Sufficient dexterity to effectively operate a computer keyboard and other related peripherals
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About CCS Global Tech