CW-Client Service Associate

Overview

Hybrid
$25 - $29
Contract - W2
Contract - 12 Month(s)

Skills

Client Coordination / close partnership with business partners
Account maintenance (amendments to account name
fee schedules
benchmarks
client agreements
Update and maintain client
authorized third party contact information via CRM application

Job Details

Immediate need for a talented CW-Client Service Associate. This is a 12+ months contract opportunity with long-term potential and is located in Chicago, IL, Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-76474
Pay Range: $25 - $29/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Assist in the coordination of client transitions activity (i.e. onboarding, off boarding) in close partnership with relevant Nuveen business partners
  • Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, client agreements, etc.)
  • Assist team members to ensure ongoing client contractual obligations are being met
  • Support the fulfillment of ad-hoc client inquiries and requests
  • Facilitate and oversee client cash flow requests to ensure proper handling
  • Help manage client communications to ensure timely and proactive updates are provided
  • Proactively anticipate client needs and assist in the development of strategies for meeting and exceeding those needs
  • Update and maintain client and authorized third party contact information via CRM application
  • Support client meeting preparation by facilitating creation of materials
  • Help identify, escalate and resolve problems for any issues affecting the client experience
  • Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service
  • Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients
  • Supports the completion of due diligence and client questionnaires


Key Requirements and Technology Experience:

  • Key skills; Client Coordination / close partnership with business partners
  • Account maintenance (amendments to account name, fee schedules, benchmarks, client agreements, etc.)
  • Update and maintain client and authorized third party contact information via CRM application
  • University (Degree) Preferred
  • Work Experience
  • No Experience Required
  • Physical Requirements: Sedentary Work


Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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