WMS Support Analyst

Role: WMS Support
Location: Louisville, KY (Onsite)

Job description:

Troubleshooting, maintaining, and improving Warehouse Management System (WMS) processes to ensure efficient operations, accurate inventory, and smooth order fulfillment, often collaborating with operations and IT teams. Experience with SQL required.

Available shifts: 1st and 2nd shift.

Key Responsibilities:

• Troubleshooting and Problem Solving: Identify and resolve issues within the WMS, including system errors, and data discrepancies.
• Data Accuracy: Maintain the integrity of WMS data, ensuring accurate inventory levels, order information, and other critical data.
• User Support: Provide technical support to warehouse personnel on WMS usage, addressing questions, and resolving issues.
• Collaboration: Work closely with operations, IT, and other departments to ensure seamless integration of WMS with other systems and processes.
• Documentation: Maintain accurate documentation of WMS procedures, processes, and troubleshooting steps.

Skills and Qualifications:

• WMS Experience: Strong understanding of warehouse management system (WMS) principles, with hands-on experience using platforms such as Softeon or Manhattan. 4 6 years of relevant experience preferred; equivalent practical experience will also be considered.
• Problem-Solving: Ability to identify, analyze, and resolve complex issues related to WMS and warehouse operations.
• Analytical Skills: Ability to analyze data, identify trends, and develop solutions to improve warehouse operations.
• Communication Skills: Excellent written and verbal communication skills to effectively communicate with internal and external stakeholders.
• Technical Skills: Proficiency in computer usage and knowledge of relevant software and systems.
• Organizational Skills: Strong organizational and time management skills to effectively manage multiple tasks and priorities.
• Teamwork: Ability to work effectively both independently and as part of a team.

Manish Sarswat

Delivery Manager, E-Solutions

"Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation,gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability."