Overview
On Site
USD 23.00 - 27.00 per hour
Full Time
Skills
Help desk
Operating systems
User Administration
Debugging
Client/server
Microsoft Windows
Microsoft Office
Active Directory
Computer networking
Technical Support
Customer support
Online training
IMPACT
UPS
ROOT
Productivity
LAN
Printers
Finance
Accounting
Marketing
Creativity
Legal
Artificial intelligence
Insurance
.NET
Job Details
Description
Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. Creatives with talent for solving both routine and unique problems will be a great fit for this position. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. This Help Desk Analyst role is located in the Scranton, Pennsylvania area and is a long-term contract / temporary to hire opportunity.
Key responsibilities
- Independently investigate and implement solutions to technical issues
- Answer and follow up on technical help tickets submitted via phone, email, and walk-ups
- Identify recurring technical issues and propose solutions to address the root of the problems
- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Requirements
- Ability to recognize, evaluate, and resolve problems effectively
- Demonstrated knowledge of user administration and bug fixing in a client server environment
- Foundational knowledge in LAN (local area networks)
- Experience with Basic Troubleshooting
- Windows OS experience
- Microsoft Office 365 experience required
- Comprehensive knowledge of Active Directory
- Proven experience in installing and configuring operating systems, networked and local printers, and business applications
- Familiarity with basic networking concepts
- Prior experience with IT support ticketing systems
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. Creatives with talent for solving both routine and unique problems will be a great fit for this position. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. This Help Desk Analyst role is located in the Scranton, Pennsylvania area and is a long-term contract / temporary to hire opportunity.
Key responsibilities
- Independently investigate and implement solutions to technical issues
- Answer and follow up on technical help tickets submitted via phone, email, and walk-ups
- Identify recurring technical issues and propose solutions to address the root of the problems
- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Requirements
- Ability to recognize, evaluate, and resolve problems effectively
- Demonstrated knowledge of user administration and bug fixing in a client server environment
- Foundational knowledge in LAN (local area networks)
- Experience with Basic Troubleshooting
- Windows OS experience
- Microsoft Office 365 experience required
- Comprehensive knowledge of Active Directory
- Proven experience in installing and configuring operating systems, networked and local printers, and business applications
- Familiarity with basic networking concepts
- Prior experience with IT support ticketing systems
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.