Desktop Support Engineer

Role: DeskOps Engineer / Desktop Support Engineer

Location: Iselin, NJ

Duration: 6+ Months

Job Description

The DeskOps Engineer will be responsible for the deployment, maintenance, and support of corporate applications and desktop infrastructure.

Key Skills : Vmware, Appvolume, SCCM

Major Responsibilities:

Primary responsibilities include handling day to day user issues and escalations, packaging, software deployments and patching standards.

Experience with App Volumes Manager to create, provision, assign, update, edit, and delete, and manage AppStacks.

Work with application owners to package, script and automate application installs with custom parameters.

Experience in troubleshooting Windows operating systems to include application-level support.

Administration of monthly patches deployments via SCCM to the VDI environment.

Provide support off-hours and remotely (i.e., from home) when needed.

Administration of monthly patches deployments via SCCM to the VDI environment.

Maintain and support virtual desktop (VDI) platform VMware View brokers, monitor availability and performance of physical and virtual desktop systems.

Responsible for creating and maintaining desktop images with SCCM 2012. Responsible for creating and maintaining thin client images (Wyse and Client Thin Clients).

Create collections and advertisements for mass software distribution using custom scripting where needed.

Create collections and advertisements for mass software distribution using custom scripting where needed.

Maintain ongoing communications with support teams regarding application issue resolutions.

Candidate must be able to work as part of a team in supporting an enterprise level infrastructure.

Serve as the escalation point for IT Operations and Service Desk for OS-related issues.

Skills :

Applications: SCCM, Office 365 (2010/2016), OS Deployment, Thin Client Image, VMWare vSphere/Horizon/View, MDOP

OS: Windows 10

Hardware: Wyse/Client Thin Clients

Bachelor's degree in Technical, engineering, computer science or equivalent experience.

8+ years of experience supporting in a mission-critical environment.

Good understanding of operating system administration (Windows).

Banking and Financial Domain experience is must.

Ability to work in a fast-paced environment supporting real-time market data and trading.

Organized and methodical troubleshooting skills

Scripting and automation expertise.

Excellent written and oral communication skills.