Overview
Skills
Job Details
Job Title: Oracle EBS SCM Techno-Functional Consultant (E-Commerce Domain)
Location: Atlanta, GA or Bay Area, CA (Onsite – 4 days/week)
Engagement Type: Contract / Long-Term Engagement
Position Overview
We are seeking an experienced Oracle EBS SCM Techno-Functional Consultant with strong expertise in O2C, RMA, Inventory, Manufacturing (Work Orders), and E-Commerce online shopping flows. The ideal candidate will have a balanced mix of functional and technical skills, with hands-on experience integrating Oracle EBS with Mulesoft or other middleware platforms. The consultant will support, enhance, and optimize end-to-end EBS SCM processes for a high-volume online retail/e-commerce environment.
Key Responsibilities
Functional Responsibilities
Lead end-to-end analysis, design, and support for Oracle EBS SCM modules including:
Order Management (O2C)
Returns/RMA
Inventory
Manufacturing (Work in Process, Work Orders)
Support functional configurations, setups, testing cycles (SIT, UAT), and production issues.
Design solutions for e-commerce order flows, shopping cart to fulfillment, and post-order processes.
Work closely with business stakeholders to gather requirements, perform fit-gap analysis, and propose scalable solutions.
Prepare BRDs, MD50s, test scripts, and user training documents.
Technical Responsibilities
Provide strong techno-functional expertise with ability to:
Develop/modify Oracle EBS customizations, interfaces, and extensions.
Build and support integrations using Mulesoft or any middleware layer (OIC, SOA, REST/SOAP APIs).
Troubleshoot order failures, interface errors, workflow issues, and performance bottlenecks.
Work with technical developers to write technical specs (MD70), validate code, and support deployment activities.
Support EDI/E-commerce integrations with front-end applications and warehouse/3PL systems.
E-Commerce & Online Shopping Flow
Manage end-to-end online order lifecycle:
Cart → Order Placement → Payment → Fulfillment → Shipping → Returns/RMA → Inventory updatesEnsure accurate data flow between e-commerce platform, middleware, and Oracle EBS.
Collaborate closely with digital, operations, and supply chain teams to optimize customer experience and fulfillment KPIs.
Required Skills & Experience
10+ years of Oracle EBS SCM experience with strong techno-functional capabilities.
Expertise in:
O2C cycle
RMA/Returns
Inventory Management
Manufacturing & Work Orders
Hands-on experience with E-Commerce integration flows.
Strong technical skills in:
SQL/PLSQL
Interfaces & APIs
Mulesoft or equivalent middleware technologies.
Ability to work closely with cross-functional teams and lead issue resolution.
Strong communication, documentation, and problem-solving skills.
Nice-to-Have
Experience with Oracle EBS R12.2.x upgrades.
Exposure to OIC, SOA, or modern API-based integrations.
Experience with warehouse systems (WMS), logistics, or shipping carriers.
Knowledge of payment gateway integrations.