Senior Workday Integration Analyst

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview

Come join our team! The Senior Workday Integration Analyst will serve as the subject matter expert in all Workday integrations across the organization. This role is a key member of our vital team dedicated to optimizing our Workday system to its fullest potential.

Job Duties and Responsibilities:

• Manage and maintain system integrations within Workday
• Provide support for Workday inbound and outbound integration issues, changes to existing integrations and setup new integrations
• Provide support for incident management and integration monitoring
• Perform routing break/fix support for integration interfaces
• Ensure accuracy and integrity of data and applications through analysis, coding, clear documentation and problem resolution
• Design and develop interfaces and conduct unit and integration tests
• Consult with internal team members and departments about interface designs and maintenance; collaborate with other technical leads on design decisions
• Serve as a strong consultative partner to business and functional leaders to continuously improve service delivery
• Evaluate feasibility of system modifications and enhancements
• Be part of the Workday support team ensuring day-to-day systems support is balanced with strategic enhancements and projects
• Overall accountability for data governance, security and compliance
• Ensure up-to-date documentation of system functions, processes and capabilities
• Configure, maintain and advise on security setups within Workday. This includes domain security policies, roles and role assignments
• Perform audits on system roles and access logs to ensure accuracy
• Understand and follow Data Governance and ensure attention to data quality
• Understand and follow defined integration/development standards and best practices
• Understand and ensure security and data privacy standards
• Lead proof of security controls during internal and external audits

Knowledge, Skills and Abilities:

• Experience with designing and implementing ETL processes and the use of ETL tools such as Informatica
• Knowledge of Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, and iLoad)
• Experience with Web Services and APIs (WSDL, SOAP, REST and WS standards)
• Strong technical experience with XML and Java
• Ability to work and coordinate with third parties on data related inquiries
• Strong experience with interface, networking, and data warehousing technologies, as well as design, relational database technologies, and performance tuning
• Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems
• Excellent verbal and written communication skills to effectively interact with team members and leadership
• Strong problem solving, troubleshooting and analytical skills
• Ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities
• Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution
• Ability to work in a team-oriented, collaborative environment

Qualifications:

• Bachelor's Degree in relevant technical field (Information Technology, Computer Science, Software, Engineering or related technical discipline)
  or equivalent combination of training and work experience
• 5+ years of experience in interface architecture

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.