Technical Support Specialist

Overview

On Site
$33 - $35 hourly
Contract - W2
Contract - Temp

Skills

Technical Support
Laptop
Network
Microsoft Office
Microsoft Excel
Microsoft Outlook
DHCP
Dragon NaturallySpeaking
DNS
IP
Intellectual Property
Management
Computer Hardware
Printers
Performance Management
Preventive Maintenance
Project Management
Microsoft
Microsoft Windows
OS X
ServiceNow
Computer Networking
Customer Service
Communication
Multitasking
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce has a client that is seeking a Technical Support Specialist in Las Vegas, NV.

Summary:
We are seeking a Technical Support Specialist to provide hands-on IT support across four clinics in the Las Vegas area. This role is critical to ensure smooth technological operations in patient care environments. The ideal candidate will be customer-focused, technically skilled, and comfortable working in fast-paced clinical settings.

Key Responsibilities:
* Provide on-site technical support for clinic staff, including doctors and nurses
* Troubleshoot and resolve issues with laptops, printers, and network connectivity
* Maintain and update Intune-managed devices
* Support Microsoft Office applications (Word, Excel, and Outlook)
* Assist with basic networking tasks (DHCP, DNS, and IP addressing)
* Use ticketing systems (currently Halo, transitioning to ServiceNow) to manage and track support requests
* Perform occasional hardware moves (monitors, PCs, printers) requiring lifting 15-50 pounds
* Travel between clinics using personal vehicle (mileage reimbursed)
* Work Monday - Friday, 8 AM to 5 PM, with occasional overtime for upgrades or special projects

REQUIREMENTS:
* Proficiency with Microsoft Intune and Windows OS; Mac OS familiarity is a plus
* Experience with ticketing systems (Halo, ServiceNow preferred)
* Strong understanding of basic networking concepts
* Excellent customer service and communication skills
* Ability to multitask and prioritize in a fast-paced environment
* Reliable transportation and willingness to commute locally

Additional Details:
* Work Environment: 100% on-site; Not remote or hybrid
* Clinic Visits: Typically, one clinic per day; Home base set near personal residence when possible

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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About Kforce Technology Staffing